UAE Nationals only- Relationship Manager, Acquisition- Emirati Acquisition (Retail Banking Group)

Role Overview

Relationship Manager, Acquisition – Emirati Acquisition (Retail Banking Group) at Mashreq, based in the UAE. This position is open to UAE Nationals only.

Role Purpose

Drive new-to-bank business growth and expand the bank's Emirati and Islamic business presence through proactive client relationship management, acquisition of high-quality accounts, and maximization of cross-sell opportunities across the organization.

Key Responsibilities

Business Development & Acquisition

• Proactively drive new-to-bank business to grow Emirati and Islamic business presence.
• Proactively solicit and manage businesses that meet agreed risk-reward parameters of the unit.
• Deliver agreed acquisition numbers and significant cross-sell of other products of the bank.

Client Relationship Management

• Maintain close contact and relationships with clients to ensure the bank remains one of their main banks and obtains a major share of their wallet.
• Serve as intra-organization liaison ensuring service delivery to clients.

Cross-Functional Collaboration

• Work closely with all product and channel partners from RBG and CIBG and SME FX team to maximize opportunities through regular contacts, feedback, coordination, and cross-referrals.

Compliance & Risk Management

• Ensure compliance requirements for relationships are adhered to in line with bank policies, including KYC, AML, account reviews as per risk levels, and high-value transaction monitoring.

Performance Management

• Act as a self-starter to ensure consistency in productivity and performance.