Travel manager (Visa support)

Role Overview

Travel Manager (Visa Support) at SFORS, a global proprietary trading company. The role is based in a multi-jurisdictional environment supporting employees across multiple countries.

Company Overview

SFORS is a trading company with 20 years of success in the stock market. The company trades in global financial markets and is among the key prop trading players and pre-market trading leaders. SFORS relies exclusively on proprietary funds instead of third-party investments. The team currently includes over 600 specialists, most of them traders. The company invests in talent development, trading technologies, progressive risk management models, and effective trading strategies to drive trader success.

Role Purpose

Own the end-to-end corporate visa process for employees across multiple jurisdictions. Manage all aspects of visa applications, from employee counseling and document preparation through to passport return and record maintenance.

Key Responsibilities

Visa Application Management

• Advise employees on visa requirements, application procedures, processing timelines, and associated costs across multiple countries.
• Audit, review, and assemble all required documents and forms for visa applications, ensuring all documentation meets consular requirements.
• Complete visa application forms and prepare standard supporting documentation in English and other required languages.
• Manage the full visa application lifecycle by booking appointments, coordinating biometric submissions, communicating with embassies, consulates, and visa centers, and resolving additional requests or complex application cases.
• Submit and collect visa applications on behalf of employees when a personal appearance is not required, ensuring the secure return of passports and supporting documents to employees.
• Coordinate with visa experts to handle applications in challenging locations.

Travel Coordination

• Coordinate travel arrangements required for visa applications, including flights, accommodation, and travel medical insurance.

Financial Management

• Process visa, consular, and related service payments while coordinating payment requests with the Finance team.
• Own the annual visa support budget, including planning, quarterly forecasting, cost control, and payment tracking.

Compliance & Records

• Monitor changes in international visa and border-crossing regulations, ensuring internal guidelines and knowledge bases remain up to date.
• Maintain accurate records of visa validity, application history, and rejection statistics to support reporting.

Stakeholder Collaboration

• Collaborate closely with HR, Finance, Legal, and business stakeholders to ensure efficient document collection and seamless visa support.

Qualifications & Experience

• 3+ years of experience managing visa processes.
• Solid knowledge of international visa legislation and application procedures.
• Proven experience reviewing and preparing complex visa application packages.
• Experience navigating visa applications with key international visa processing portals: VFS Global, TLScontact, and e-visa portals.
• Practical experience coordinating travel arrangements, including flights, accommodation, and travel medical insurance.
• Experience communicating directly with embassies, consulates, visa centers, and external visa services providers.
• Experience managing multiple visa cases simultaneously while meeting strict deadlines.

Skills & Competencies

• Strong analytical skills with experience maintaining accurate documentation and reporting.
• Proficiency in Microsoft Excel and Google Workspace (Docs, Sheets).
• Excellent attention to detail and highly organized approach to work.
• Strong stakeholder management and communication skills.
• English proficiency at B2 level or higher.
• Fluent level of Ukrainian.

Additional Information

• Corporate housing access: up to 14 days per year of complimentary accommodation in Larnaca, Cyprus for vacations, business trips, or work-related travel.
• Comprehensive health insurance, including annual medical check-ups.
• Psychological support program: up to 4 sessions per month.
• Partial compensation for tennis training, gym memberships, other sports activities, rehabilitation, massages, and participation in competitions, including international events.
• Partial reimbursement for external professional education and certifications.
• Full access to internal educational, cultural, and entertainment initiatives, including guest lectures.