Training Delivery (TDM) & Admin Manager

Role Overview

Training Delivery (TDM) & Admin Manager at Airbus Defense and Space, supporting the AAME Training Centre. This is a permanent, professional-level position.

Company Overview

Airbus Africa and Middle East FZE is committed to workforce diversity and creating an inclusive working environment. The company supports flexible working arrangements to foster innovative thinking and enable employees to work, connect and collaborate more easily.

Role Purpose

Support AAME Training Centre operations by managing trainee files, coordinating course logistics, and delivering administrative services that ensure excellent customer satisfaction and maintain Airbus service standards from course confirmation through completion.

Key Responsibilities

Trainee File & Records Management

• Manage the complete trainee folders cycle from course start to archiving upon completion.
• Ensure all training forms and folders are signed by relevant stakeholders within the Flight Training Department.
• Ensure training records are printed and collated in a timely manner for sharing with customer training departments.
• Ensure training dossiers are thoroughly scanned and documented in GDrive.

Training Coordination & Logistics

• Coordinate with customer training departments for trainee registration and documentation, ensuring trainee profiles are accurately managed in MyTeam database.
• Ensure deployment of up-to-date Airbus training media before course commencement.
• Coordinate booking of instructors' flights, accommodations and visas for training delivery in the region and worldwide.
• Manage procurement of trainee kits, booklets and office supplies.

Facility & Environment Management

• Manage the office environment, including lobby, classrooms and briefing rooms, to ensure readiness for training delivery.

Executive Support

• Support General Manager and Head of Training as required with predefined tasks.

Qualifications & Experience

• Professional-level experience in a training support or administrative role.
• Knowledge of Aviation and Flight Training is advantageous.

Skills & Competencies

• Good command of English language, both verbal and written, with strong communication and interpersonal skills.
• Good organizational and time-management skills.
• Customer-oriented mindset paired with strong problem-solving skills to anticipate needs and resolve issues quickly.
• Strong collaborator and effective team player who excels when working within a multicultural team.
• Basic IT skills in managing devices and laptops.
• Proficient in Google Workspace, including GSheets, GDocs and GDrive.
• Proficient in Procurement software.

Additional Information

• Employment Type: Permanent.
• Airbus is committed to equal opportunities for all and welcomes applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus will never ask for any type of monetary exchange in the frame of a recruitment process; any impersonation should be reported to emsom@airbus.com.
• This role requires awareness of potential compliance risks and a commitment to act with integrity as the foundation for the Company's success, reputation and sustainable growth.