Territory Manager - Surgery

Role Overview

Territory Manager - Surgery at Johnson & Johnson, based in Abu Dhabi, United Arab Emirates. This is a clinical sales role focused on surgical technologies and solutions, operating on a commission structure.

Company Overview

Johnson & Johnson is a healthcare innovation company operating at the intersection of Innovative Medicine and MedTech. The organization is committed to building a world where complex diseases are prevented, treated, and cured through smarter, less invasive, and personalized treatments. The Surgery team develops next-generation surgical technologies and solutions to treat prevalent conditions including obesity, cardiovascular disease, and cancer.

Role Purpose

Generate business growth and achieve 100% of quarterly and annual sales goals by identifying target customers across all segments, advancing them through the sales cycle, and delivering surgical technologies and solutions to surgeons and healthcare professionals.

Key Responsibilities

Sales Strategy & Planning

• Identify achievable and relevant quarterly target customers in all segments aligned to annual Business Plans.
• Accomplish quarterly, monthly, and weekly priority sales goals through efficient use of time and resources.
• Establish clear relationship between call activity, resource allocation, and sales results with target customers.
• Consistently increase the number of calls that advance the customer along the selling cycle.

Customer Relationship Management

• Manage business relationships and external/internal customer communications in a cooperative, timely, and efficient manner.
• Routinely ensure customer satisfaction with all products by providing education in proper product application, features, functions, and benefits.
• Build healthy customer relations and maintain excellent account management practices.
• Gather and maintain market and competitor knowledge with excellent market intelligence and networking.

Product & Clinical Excellence

• Continuously expand knowledge necessary to represent the complete product line to all customer segments in a professional manner.
• Develop medical knowledge of procedures and anatomy across different types of surgeries.
• Attend operating room (O.R) with all focus specialties 3 days a week.
• Conduct in-service training on company systems to healthcare professionals (surgeons and nurses).

Communication & Reporting

• Ensure communications are made in a cooperative, timely, accurate, and transparent manner.
• Deliver information in a professional manner across customer segments.

Qualifications & Experience

• Bachelor degree in Business, Marketing, Pharmacy, or Medical Science.
• Minimum 1–2 years' experience in medical devices.
• Experience in operating room (O.R) environment and presentation skills.
• Tender management knowledge.
• Gulf Countries experience is highly recommended.
• Fluent English; fluency in Arabic is a plus.

Skills & Competencies

• Strong understanding of key account management principles and account management practices.
• Medical knowledge of procedures and anatomy of different types of surgeries.
• Excellent communication skills, both written and verbal.
• Strong analytical and self-motivation skills.
• Excellent planning and resource allocation skills.
• Ability to build healthy customer relations and demonstrate customer focus.
• Market and competitor knowledge with excellent market intelligence capabilities.
• Leadership skills, innovation mindset, and self-confidence.
• Organizational skills with enthusiasm and determination to succeed.
• Process-oriented approach with cultural competence.
• Sales, solutions selling, sales support, and sales training capabilities.
• Lead generation and relationship building skills.
• Accountability, collaboration, and vendor selection expertise.
• Healthcare trends awareness and sustainable procurement knowledge.
• Objectives and Key Results (OKRs) proficiency.

Additional Information

• Position is field-based, primarily in Abu Dhabi.
• Operating room attendance required 3 days per week.
• Commission-based compensation structure.