وصف الوظيفة
Role Overview
Tennis Coach at Marriott. Provide group and private tennis instruction to children and adults at resort facilities.
Role Purpose
Deliver high-quality tennis instruction and court management services to guests, maintain tennis facilities and equipment to professional standards, and create a welcoming recreational experience that promotes guest satisfaction and relaxation.
Key Responsibilities
Instruction & Guest Services
- Provide group and private tennis instruction to children and adults.
- Schedule individual and group tennis lessons and clinics.
- Arrange tennis matches for guests without partners.
- Fill in as a tennis player in tournaments when necessary.
- Provide information to guests about available recreation facilities, activities, lessons, and equipment.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Thank guests with genuine appreciation.
Facility & Equipment Management
- Make tennis court reservations by writing in guest name on schedule.
- Roll, brush, and line tennis courts to maintain proper playing conditions and appearance.
- String tennis racquets and make minor repairs.
- Send racquets out for repair as necessary to maintain tennis equipment in proper working order.
Operations & Professionalism
- Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
- Follow company policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Protect company assets.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Perform other reasonable job duties as requested.
Qualifications & Experience
- High school diploma or G.E.D. equivalent (preferred).
- At least 3 years of related work experience (preferred).
- Tennis Instruction certification (required).
- Tennis Court Maintenance certification (required).
- Tennis Equipment certification (required).
- Tennis Racquet Repair certification (required).
- CPR Certification (required).
- First Aid Certification (required).
- Any certification or training required by local and state agencies (required).
Skills & Competencies
- Reach, bend, twist, pull, and stoop.
- Grasp, turn, and manipulate objects.
- Move, lift, or carry objects weighing less than or equal to 25 pounds.
- Stand, sit, or walk for an extended period of time.
Additional Information
Marriott International is an equal opportunity employer. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott actively fosters an environment where the unique backgrounds of associates are valued and celebrated.
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