Temporary Human Resource Associate

Role Overview

Temporary Human Resources Associate at Ajman University. This position serves as the primary contact for the Office of Human Resources with other colleges and offices, responding to inquiries and satisfying customer needs.

Role Purpose

The HR Associate coordinates and performs a wide variety of support activities including secretarial services, administration processes for recruitment, maintenance of employee data, and confidential assignments. The role creates added value to the office by enhancing procedures and customer service delivery.

Key Responsibilities

Administrative Support

• Provide staff and office support including screening and handling telephone communications.
• Greet and direct visitors.
• Deal with administrative issues and inquiries as they arise.
• Compose and prepare written documentation and correspondence for the office.
• Screen and evaluate incoming and outgoing correspondence and prepare responses as appropriate.

Meetings and Events

• Organize and facilitate meetings and special events.
• Schedule and coordinate dates, times, venues, attendance, agendas, and facilities.
• Take minutes and provide administrative support and follow-up on matters arising from meetings.
• Coordinate and organize meetings and/or special events.

Employee Support

• Assist with resolving employee queries.
• Educate staff about policies and procedures as appropriate.
• Understand and adhere to Ajman University's Code of Conduct Policy.

Records and Data Management

• Gather, enter, and/or update data to maintain office records and databases.
• Establish and maintain files and records for the office.
• For each new starter, create a file and maintain accurate records and documents.
• Assist in maintaining employee information databases for existing staff.
• Develop and maintain records maintenance processes.

Executive Support

• Assist in scheduling and coordination of the Director's appointments and travel arrangements.

Correspondence and Communications

• Issue relevant letters related to employment, office communications, and other relevant communications.

Supervision and Guidance

• Guide and oversee the work of newly appointed junior staff and/or trainee students when engaged in related support activities.
• Provide leadership and guidance to administrative support staff and/or students.

Resource Management

• Coordinate and oversee day-to-day management of supplies and equipment for the office.

General Duties

• Perform miscellaneous job-related duties as assigned.

Qualifications & Experience

• Bachelor's degree in Business Administration, Human Resources Management, or equivalent.
• At least 3–5 years of experience directly related to the duties and responsibilities specified.
• Excellent written and spoken command of both English and Arabic languages.
• Proficiency in using computer and Microsoft Office package.
• Holds a Residence Visa under Family Sponsorship.

Skills & Competencies

• Records maintenance skills.
• Strong interpersonal and communication skills and ability to work effectively with staff from a diverse community.
• Ability to create, compose, and edit correspondence and other written materials.
• Skill in organizing resources and establishing priorities.
• Word processing and/or data entry skills.
• Database management skills.
• Knowledge of planning and scheduling techniques.
• Effective organizational skills, human relations, and communications skills.
• Deliver high level of customer service.
• Ability to maintain confidentiality and consistent attention to detail.
• Ability to work in a fast-paced environment.
• Knowledge in preparing reports, proposals, research methods, and generating basic analytical techniques.
• High energy, positive attitude, and high degree of initiative.
• General office administrative and secretarial skills.

Additional Information

Working Conditions

• Work is normally performed in a typical interior/office environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.

Reporting Structure

• Reporting to: Senior Director of Human Resources.
• No subordinates.