وصف الوظيفة
Role Overview
Teller at Emirates Islamic Bank, located in the United Arab Emirates. This role is open to UAE Nationals only.
Company Overview
Emirates NBD is a market leader across the MENAT region (Middle East, North Africa and Türkiye) with presence in 13 countries, serving over 9 million customers. It is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. The bank serves customers through retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. Emirates NBD is a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of branches. The bank operates Liv, a lifestyle digital bank with over half a million users and the fastest-growing digital bank presence in the region. Emirates NBD is committed to welcoming young UAE nationals into an innovative, modern and supportive work environment to contribute to the nation's success.
Role Purpose
As a Teller, you will provide exceptional customer service and perform a variety of banking transactions accurately and efficiently. You will manage routine financial transactions while ensuring compliance with all banking policies and procedures.
Key Responsibilities
Customer Service
- Greet customers and provide prompt, courteous, and efficient service.
- Respond courteously and effectively to customer problems, escalating those beyond role limits to supervisors.
Transaction Processing
- Process deposits, withdrawals, and payments accurately.
- Handle cash and checks, ensuring all transactions are balanced at the end of the day.
- Assist customers with requests on international money exchange.
Operations & Compliance
- Maintain and balance the cash drawer daily.
- Ensure compliance with bank policies, procedures, and regulations.
Qualifications & Experience
- High school diploma or equivalent.
- 0 to 5 years of experience.
Skills & Competencies
- Comfortable working face to face with customers.
- Good spoken and written communication in English.
- Able to work quickly whilst maintaining accuracy.
Additional Information
Emirates NBD offers professional development opportunities to accelerate your career, competitive rewards and benefits, and a flexible work policy allowing you to work from home when it suits your schedule.