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Role Overview
Technology Supplier & Cost Management Specialist at Etihad Airways, Abu Dhabi. The role drives technology spend governance, supplier performance management, commercial evaluation, and cost optimization across the Digital Technology & Innovation portfolio.
Company Overview
Etihad Airways is the UAE's national airline, operating from its hub in Abu Dhabi. The organization connects people across continents and cultures while executing "Journey 2030" ambition to double the fleet, expand the network, and grow its people for a new era of excellence.
Role Purpose
To ensure cost transparency, maximize value from technology investments, and deliver sustainable savings through effective financial control, commercial management, and strategic supplier engagement. The role acts as a key partner to Technology, Finance, Procurement, and Business stakeholders.
Key Responsibilities
Spend Governance & Visibility
- Drive end-to-end visibility and governance of technology expenditure across software, cloud, infrastructure, telecom, managed services, and professional services portfolios.
- Develop and maintain technology spend forecasts, financial models, dashboards, and executive reporting to support decision-making and budget management.
- Leverage data analytics to identify spend anomalies, supplier risks, cost reduction opportunities, and operational efficiencies.
Financial Planning & Analysis
- Partner with Technology and Finance teams to support annual budgeting, forecasting, cost allocation models, and financial planning activities.
- Build robust business cases and commercial evaluations, including TCO, ROI, NPV, IRR, and payback analysis for technology investments and transformation programs.
Supplier Management & Commercial Negotiations
- Lead commercial negotiations, contract renewals, and supplier management activities to optimize commercial value and service performance.
- Establish supplier governance frameworks and conduct regular performance reviews covering service delivery, contractual compliance, risk management, innovation opportunities, and cost optimization.
Cost Optimization & Benefits Realization
- Identify and execute technology cost optimization initiatives across software licensing, cloud services, infrastructure, managed services, and workforce expenditure.
- Maintain and track a technology savings portfolio, ensuring realization and sustainability of financial benefits.
Stakeholder Collaboration
- Collaborate with Technology, Finance, Procurement, Legal, and Business stakeholders to support strategic sourcing initiatives and influence investment decisions through data-driven insights.
Qualifications & Experience
- Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, Engineering, or a related discipline.
- 5+ years of experience in Technology Finance, IT Commercial Management, Vendor Management, Strategic Sourcing, Technology Cost Management, or related disciplines.
- Proven track record managing significant technology spend portfolios and delivering measurable cost optimization and value realization outcomes.
- Experience within large enterprise environments with exposure to technology procurement, software licensing, cloud and infrastructure cost management, supplier negotiations, and executive-level reporting.
- MBA, CIPS, CFA, CPA, or equivalent professional qualification preferred.
Skills & Competencies
- Advanced expertise in technology spend management, financial planning and analysis, commercial modelling, vendor management, contract negotiation, and cost optimization.
- Advanced Microsoft Excel skills, including financial modelling, forecasting, scenario analysis, Power Query, and Pivot Tables.
- Power BI experience is desirable.
- Strategic thinking, commercial acumen, and analytical capability.
- Stakeholder management and influencing skills.
- Executive communication and results orientation.