Technician - Retail

Role Overview

Technician - Retail at Emarat (Emirates General Petroleum). The role manages planned and unplanned maintenance activities in assigned retail areas to maximize equipment uptime, minimize operational disruptions, and ensure compliance with Safety and Quality Standards.

Role Purpose

To manage and direct all planned and unplanned maintenance jobs in the assigned area in a cost-effective manner with the objective of maximizing equipment uptime, thereby minimizing disruptions to operations in compliance with highest Safety and Quality Standards.

Key Responsibilities

Service Provision

• Manage planned and unplanned maintenance activities to provide safe and effective operational environments for Operating units.
• Monitor maintenance contracts and contractor performance against established KPIs, SLAs, contract obligations, and maintenance standards.
• Review equipment performance and provide recommendations for replacement or write-off to optimize operations and minimize maintenance-related costs.
• Ensure all related activities are in conformance with set KPIs, HSE, and Quality Policies of the Corporation.
• Conduct and recommend technical refresher training courses for subordinates.
• Carry out relevant administrative tasks.
• Review and certify contractor invoices, service reports, and work completion certificates.

Budgeting

• Provide annual maintenance budget estimates for assets in assigned areas.
• Analyze cash flow, cost controls, and expenses within own Section towards optimum utilization of company resources.
• Conduct financial prudence in all decisions and monitor variances between actual expenditure and budget.
• Review and respond to queries related to expenditure reports and provide justification for any budget overspend.
• Forecast annual maintenance expenditure and monitor contract commitments against approved budgets.
• Provide inputs into business planning and budgeting for the Section by analyzing historical data.

Procurement

• Prepare and raise Purchase Requisitions for maintenance services, equipment, spare parts, and technical requirements in accordance with company procurement procedures.
• Review technical specifications and ensure procurement requirements are aligned with operational needs and approved budgets.
• Coordinate with Procurement and Finance Departments for timely processing of maintenance-related purchases.
• Manage the tendering and contracting process of service providers, including preparation of technical tender documents, evaluation of bids both technically and commercially, and final recommendations for selection.
• Participate in contract renewal, variation, and extension evaluations.

People Management

• Motivate staff and empower direct reports by providing necessary tools and support to achieve Section goals and objectives.
• Establish clear direction, prioritize tasks, assign and delegate responsibility, and monitor workflow.
• Provide guidance and ensure direct reports comply with EMARAT's policies, processes, practices, and systems.
• Ensure proper target setting and staff performance management in line with EMARAT performance management guidelines.

Qualifications & Experience

• Bachelor's Degree in Engineering.
• Minimum 5 years' experience within Maintenance.
• Experience in the Oil & Gas Distribution Industry (Fueling Equipment).

Skills & Competencies

• Good knowledge of Facilities Management techniques.
• Knowledge of Microsoft Office Suite (PowerPoint, Excel).
• Good knowledge of fuel dispensing systems, underground fuel storage systems, fuel piping networks, leak detection systems, forecourt infrastructure, and LV switchgear panels.
• Knowledge of applicable fuel handling safety regulations and maintenance standards.