وصف الوظيفة
Role Overview
Technician - Electrical at AWR Group. The role performs electrical and electronic repairs on customer vehicles using advanced diagnostic tools, working on a wide range of Standard Business and Chery models in accordance with standard guidelines.
Role Purpose
To perform electrical and electronic repairs on customer vehicles using advanced diagnostic tools, working on a wide range of Standard Business and Chery models in accordance with standard guidelines.
Key Responsibilities
Strategic Implementation
- Perform electrical and electronic subsystem repairs in accordance with the scope of work, using advanced diagnostic tools and standard service procedures and wiring diagrams.
- Record any additional repairs and recommendations required.
- Receive repair orders from the Team Leader and fully understand the scope of work to be carried out.
- Review the vehicle's service history and identify any applicable recall campaigns.
- Carry out authorised repairs as agreed, and inform the Team Leader of any further comments or observations.
- Perform software updates on subsystems as per the manufacturer's recommendations.
- Demonstrate manual dexterity along with strong technical, mechanical, and advanced computer skills.
- Take ownership of all aspects of the role, working without close supervision and showing effective self-management.
- Follow the quality control inspection system to prevent or correct faulty workmanship that does not meet the required standard.
Financials
- Achieve set targets for Sold Hours, Efficiency, Productivity, and Overall Utilization.
Customer Journey
- Handle the customer's vehicle with the utmost care and in a safe manner.
Learning & Growth
- Keep the work area clean and maintain the condition of both personal and workshop tools.
- Participate in Training Needs Assessments conducted by the training academy, and further develop technical skills through the Standard Business training programme.
- Demonstrate the ability to read and interpret complex documents such as safety rules, operating and maintenance instructions, repair manuals, and wiring diagrams.
Policies, Procedures and Corporate Governance
- For warranty repairs, follow standard guidelines, tag replaced parts with a warranty tag, and hand them over to the centralised warranty store.
- Carry out recall campaigns, such as airbag replacements, in accordance with standard guidelines.
- Perform diagnosis and repairs on air-conditioning systems as per standard service procedures.
- Ensure the highest compliance with F1 standards and standard guidelines.
- Strictly follow HSE protocols and requirements as per SOP, ensuring that all safety gear is used in the workplace including personal safety, equipment safety, and customer vehicle safety.
Qualifications & Experience
- 2-year ITI (Industrial Training Institute – NCVT Certificate) or 3-year Diploma in Automobile/Mechanical Engineering, or equivalent.
- Minimum of 5 years' experience in an automotive dealership, including at least 2 years as an electrician.
Skills & Competencies
- Manual dexterity and physical fitness to perform repairs.
- Proficiency in computer skills.
- Advanced computer skills.
- Technical and mechanical skills.
Additional Information
- Language: Any.
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