TECHNICAL SALES MANAGER

Role Overview

Technical Sales Manager at Nabors, responsible for driving Machine shop business and rentals growth across manufacturing, repair, inspection, non-destructive testing, quality control services, welding services, hard-banding, and hard-facing operations.

Role Purpose

Lead sales growth and day-to-day operations of the Machine shop business unit while managing production floor activities, customer relationships, and cross-functional alignment to deliver revenue targets and operational excellence.

Key Responsibilities

Sales & Business Development

• Analyze market trends, competitor activities, and customer needs to identify opportunities.
• Identify and pursue new business opportunities in existing and new job lines.
• Build and maintain strong, long-term relationships with key customers.
• Negotiate contracts, pricing, and terms of business.
• Resolve customer complaints quickly and effectively.
• Responsible for day-to-day issuance of client quotes.
• Responsible for client calls and visits.
• Track sales metrics such as revenue growth and pipeline progress.
• Recommend improvements in processes, pricing, or customer engagement.
• Provide feedback to product development based on customer insights.

Operations & Production Management

• Coordinate daily production floor activities and delegate assignments to production personnel.
• Monitor employee work performance relative to expectations and maintain material and workflow through the facility.
• Ensure material handlers supply the workstations with material quickly and efficiently.
• Ensure equipment and tools are in good working order and available for use when required.
• Ensure all stations are producing product to the company's quality standards.
• Monitor and enforce work start, break, and stop times of production floor personnel.
• Monitor tidiness of the workstations and machines as well as the shipping and receiving yard.
• Hold regular production meetings with the staff.
• Lead the production floor personnel and maintain a positive work atmosphere.
• Uphold all quality and safety standards applicable to the responsibilities above.

Stakeholder Management & Leadership

• Work closely with operations, finance, and product teams to align sales with company capabilities.
• Coordinate with logistics to ensure timely delivery and service excellence.
• Accomplish staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling, and disciplining employees.
• Initiate, coordinate, and enforce systems, policies, and procedures.
• Address conflicts of interest and provide solutions.
• Assist other personnel as may be required for the purpose of ensuring an efficient and effective work environment.

General Responsibilities

• Any other responsibilities as assigned by supervisor.

Qualifications & Experience

• High School Diploma or equivalent is required.
• Degree or Trade/Technical School Certification in Mechanical stream is preferred.
• At least 10 years of specific work experience preferably in the Oil field service industry is required.

Skills & Competencies

• Good verbal communication skills and ability to effectively communicate with staff, management, customers, and vendors.
• Multi-lingual capability is preferred.
• Adequate PC skills to include all MS Office products.
• Sound reasoning skills and ability to follow directions.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Strong knowledge of plant and manufacturing operations.
• Experience with CNC machines, welding, punching, bending, and sawing is highly preferred.
• Ability to read blueprints and parts lists and to apply the metric system.
• Familiarity with API, ISO, and Premium connections standards.