Technical Product Manager – Enterprise Data Management

Role Overview

Technical Product Manager – Enterprise Data Management at Etihad Airways. This role manages the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from strategy and vision through launch and continuous improvement to meet business, customer and operational needs.

Company Overview

Etihad Airways is the UAE's national airline, operating from a hub in Abu Dhabi and connecting people across continents and cultures. The organization is executing a "Journey 2030" ambition to double its fleet, expand its network and grow its people for a new era of excellence.

Role Purpose

Own the product vision, strategy and roadmap for enterprise data management, data platforms and data processing solutions. Ensure alignment with enterprise data strategy and data governance priorities while translating strategic objectives into clear, deliverable product plans. Act as the internal representative of business users, data consumers and platform stakeholders throughout the product lifecycle, leveraging market, customer and internal data platform insights to shape the roadmap and improve adoption.

Key Responsibilities

Strategy & Vision

• Own the product vision and roadmap for enterprise data management, data platform and data processing products, ensuring alignment with the enterprise data strategy and translating strategic data objectives into a clear, deliverable product plan
• Work with business, data, analytics and technology stakeholders to develop and communicate the strategy, vision and roadmap for products, ensuring the team understands how platform capabilities, data services and features will be developed over time
• Present the product vision during Program Increment (PI) Planning, including proposed features, data platform enhancements, processing capabilities and upcoming milestones

Technical Requirements & Architecture

• Work with Solution Architects, Data Architects, Data Engineers and Software Engineers to define and maintain Non-Functional Requirements, ensuring the product meets quality, scalability, security, governance and performance standards
• Work with Solution Architects and Data Architects to understand the scope of upcoming enabler work and sequence the architectural runway that enables new business functionality, data integration and scalable processing solutions

Portfolio & Backlog Management

• Support the flow of work through the portfolio Kanban and into the product backlog
• Work with the Product Owner to reprioritize the backlog based on business, customer, data platform and enterprise data management needs

Agile Delivery

• Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives
• Facilitate regular system demos, ensuring the most critical product capabilities, platform enhancements and data processing outcomes are shown to stakeholders for review and approval

Measurement & Continuous Improvement

• Support the measurement of product success, including adoption, customer insights, data quality, platform performance, processing efficiency and feedback, while continuously identifying future features and enhancements

Stakeholder Management & Governance

• Provide regular progress updates, manage dependencies, risks and issues, and escalate to the Senior Product Manager and Release Train Engineer where required

Qualifications & Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field
• 5+ years' experience as a Technical Product Manager designing and launching high-quality technical products, preferably within enterprise data management, data platforms, data processing solutions or related software products
• Airline or aviation industry experience is strongly preferred
• Hands-on experience in data engineering, data architecture, enterprise data platforms or data processing solutions is strongly preferred, with the ability to engage credibly on data platform, integration, governance and technical design decisions and align the product roadmap with the enterprise data strategy
• Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable
• Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management is desirable

Skills & Competencies

• Customer-centric and data-driven mindset
• Ability to represent business users, data consumers and platform stakeholders throughout the product lifecycle
• Proactive self-starter who builds strong relationships with senior stakeholders
• Thrives in a fast-paced environment where priorities shift and requirements are not always fully defined
• Credible engagement on data platform, integration, governance and technical design decisions