وصف الوظيفة
Role Overview
Technical Lead at webook.com, Saudi Arabia's #1 event ticketing and experience booking platform. This role leads a squad of software engineers, owning system design, code quality, and delivery of scalable technical solutions.
Company Overview
webook.com is Saudi Arabia's leading event ticketing and experience booking platform in terms of technology, features, and agility. The company serves some of the largest mega events in the Kingdom, with sales surpassing 2 billion.
Role Purpose
To provide technical leadership and mentorship for a software engineering squad, ensuring the design, delivery, and operation of scalable, reliable, and maintainable systems that align with business objectives and platform standards.
Key Responsibilities
Technical Leadership & Delivery
- Act as the technical leader for your squad, owning system design, code quality, and engineering standards.
- Lead the design and implementation of scalable, reliable, and maintainable software solutions.
- Contribute hands-on to the codebase when needed, especially for complex or high-impact areas.
- Review code, guide architectural decisions, and ensure best practices in testing, documentation, and observability.
- Balance short-term delivery needs with long-term system health and sustainability.
Team Enablement
- Lead, mentor, and support software engineers, helping them grow technically and professionally.
- Foster a culture of ownership, accountability, and continuous improvement.
- Support onboarding and knowledge sharing within the team.
- Provide clear technical direction while empowering engineers to make strong decisions.
Execution & Collaboration
- Own end-to-end execution for your team's deliverables, from planning to production.
- Work closely with Product, Design, and other stakeholders to translate business needs into technical solutions.
- Ensure alignment between product priorities, technical execution, and platform standards.
- Act as the first point of escalation for technical or delivery challenges within your team.
Operational Excellence
- Ensure production readiness, performance, and reliability of owned services.
- Participate in incident response, root-cause analysis, and post-mortems.
- Continuously improve development workflows, tooling, and team productivity.
- Leverage AI and automation where possible to improve engineering efficiency and product quality.
Qualifications & Experience
- 3–5+ years of professional software engineering experience.
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
- Proven experience delivering high-traffic, mission-critical platforms.
- Experience contributing to open-source projects or technical thought leadership is a plus.
Skills & Competencies
- Deep expertise in Laravel/PHP backend systems, with experience designing scalable, maintainable, and high-performance platforms.
- Solid knowledge of software development best practices, including code quality, testing, documentation, and observability.
- Deep understanding of large-scale, high-performance platforms, including SQL/NoSQL, caching, and concurrency.
- Strong strategic and operational planning skills, balancing short-term delivery with long-term system sustainability.
- Excellent written and verbal communication skills; fluent in English speaking and writing.
- Experience in Scrum and Agile methodology.
- Familiarity with cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerized deployments is a plus.
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