Technical Compliance Specialist

Role Overview

Technical Compliance Specialist (iGaming) at GCGRA (General Commercial Gaming Regulatory Authority). The role supports the assessment, monitoring, and assurance of iGaming platforms to ensure compliance with applicable technological regulations, standards, and guidelines.

Role Purpose

The Technical Compliance Specialist conducts detailed technical evaluations of iGaming systems, platforms, software components, and supporting infrastructure to ensure integrity, fairness, security, and regulatory compliance. The role supports regulatory decision-making by coordinating with testing laboratories and engaging with gaming operators and technology providers, operating under defined frameworks and supervision while contributing specialist technical expertise to the technology compliance function.

Key Responsibilities

Technical Assessment

• Conduct technical compliance assessments of iGaming platforms, including player account systems, game engines, RNG components, wallet systems, and third-party integrations.
• Review iGaming system architectures, hosting environments, and infrastructure designs to assess alignment with approved regulatory and technical requirements.
• Review technical documentation submitted by gaming operators, including architecture diagrams, SOPs, change records, and security documentation.
• Support the review of RNG certification reports, game configurations, payout tables, and system parameters.
• Analyze technical documentation and identify compliance gaps or risks.

Compliance & Monitoring

• Support inspections and assessments of gaming operators to verify adherence to technological compliance obligations.
• Assist in the assessment of software updates, platform changes, and infrastructure modifications to ensure controlled and approved changes to regulated systems.
• Support ongoing monitoring of operator compliance through reviews of periodic submissions and event-driven notifications.
• Stay informed about iGaming technology trends, emerging risks, and evolving regulatory and technical standards.

Stakeholder Engagement & Coordination

• Coordinate with independent testing laboratories to support review of testing scope, findings, and remediation actions.
• Engage with gaming operators and technology providers to clarify technical requirements and support remediation activities.

Reporting & Documentation

• Prepare technical compliance assessment reports, documenting observations, risks, non-compliance issues, and recommended corrective actions.
• Maintain accurate records, evidence repositories, and tracking logs related to technical compliance activities.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 3–5 years of experience in technology, systems, or technical compliance roles, preferably within iGaming, gambling, financial services, or other regulated industries.
• Exposure to iGaming platforms, online gaming systems, or regulated digital platforms is highly desirable.
• Basic understanding of iGaming system components, including player accounts, game engines, RNGs, hosting environments, and integrations.
• Familiarity with information security principles, system integrity controls, and logging and monitoring concepts.
• Ability to follow defined assessment methodologies and procedures.

Skills & Competencies

Technical Knowledge

• Demonstrate basic knowledge of IT systems, platforms, and technologies and apply this knowledge under guidance in a regulated environment.
• Understand and comply with defined physical and operational security controls relevant to systems and environments.
• Demonstrate awareness of application and system architectures and follow defined standards and guidance.
• Apply specialist technical knowledge related to gaming systems and technologies under defined frameworks and guidance.

Security & Data

• Demonstrate awareness of information security principles and follow established security policies, procedures, and controls.
• Demonstrate awareness of data handling, data protection, and data integrity requirements and follow established procedures.

Compliance & Governance

• Demonstrate awareness of regulatory, compliance, and assurance requirements and apply them under supervision.
• Operate within defined governance, delivery, and compliance frameworks and follow established processes.

Communication & Collaboration

• Demonstrate strong written and verbal communication skills, with the ability to document findings clearly and accurately.
• Communicate effectively with internal teams and external stakeholders to support assigned activities.
• Work collaboratively with colleagues and stakeholders to support team objectives.

Professional Conduct

• Demonstrate accountability for assigned tasks and deliver work in accordance with defined expectations and timelines.
• Demonstrate adaptability and willingness to learn in response to changing requirements and new technologies.
• Act with integrity and professionalism and adhere to organisational policies, confidentiality, and ethical standards.
• Demonstrate high attention to detail.