TA Representative – Immunology Kuwait

Role Overview

TA Representative – Immunology, Novartis, Kuwait. This is an onsite position.

Role Purpose

Execute the in-field commercial strategy for assigned priority brands within a defined territory, focusing on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivery of agreed sales objectives in line with Novartis policies, ethical standards, and compliance requirements.

Key Responsibilities

Field Execution

• Execute the ICE field execution framework by segmenting customers, applying value-based targeting, delivering personalized omnichannel engagement, following data-driven call plans, and ensuring timely visit documentation.
• Maximize technology enablement support systems, such as "next best action" proposals, to enhance customer engagement impact.

Customer Engagement

• Deliver compliant, high-impact customer engagement by applying approved brand messaging, leveraging digital tools, and continuously improving execution through coaching and performance insights.
• Act as a trusted therapeutic area commercial partner to HCPs, explaining clinical data, evidence, and appropriate product use.
• Establish and maintain successful relationships with TMEs.

Market Intelligence

• Collect, interpret, and share field insights on best practices, customer needs, market dynamics, competitor activity, and territory needs and priorities to develop actions to address them.

Stakeholder Collaboration

• Collaborate cross-functionally with TA Marketing, Medical TA, Value & Access, and Execution Excellence partners.
• Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards.

Qualifications & Experience

• Degree or education in a relevant discipline.
• Proven successful performance track record.
• Experience in Immunology or Dermatology preferred.
• Experience in launching new products preferred.
• Solid experience in the Kuwait market preferred.

Skills & Competencies

• Solid communication skills.
• Analytical skills.
• Presentation skills.
• Commercial Excellence.
• Conflict Management.
• Cross-Functional Coordination.
• Customer Insights.
• Influencing Skills.
• Key Account Management.
• Professional Ethics.

Additional Information

• Position type: Onsite.