وصف الوظيفة
Role Overview
Systems Engineer - SASE at Fortinet, based in Dubai, UAE. The role supports the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales, working closely with a sales representative in a defined territory.
Company Overview
Fortinet delivers broad, truly integrated, high-performance security across the IT infrastructure. The company secures the largest enterprises, service providers and government organizations around the world. Fortinet empowers customers with intelligent, seamless protection across the expanding attack surface and the power to meet ever-increasing performance requirements of the borderless network. Fortinet has over 619 registered Global Patents, more than three times that of its closest competitor.
Role Purpose
To serve as the primary technical point of contact for enterprise customers and partners, leading all technical aspects of the sales cycle from initial RFIs through RFPs and RFQs, while building trusted advisory relationships and delivering outstanding service and problem resolution.
Key Responsibilities
Sales Cycle & Deal Management
- Lead all technical aspects of a sales cycle with Enterprise customers, from initial RFIs through to RFPs and RFQs when required.
- Manage project leadership and active participation in POCs in partnership with relevant internal teams and customer or commercial partners.
- Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
Technical Consultancy & Solutions Design
- Listen to and understand the technical requirements of the customer, reading between the lines to build a solution which outperforms competitor offerings.
- Establish yourself as a trusted advisor to prospects and customers working with Field Sales and Engineering teams.
- Maintain a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against evolving threats.
Customer & Stakeholder Engagement
- Serve as the primary technical point of contact for customers and partners in close collaboration with your sales partner.
- Deliver outstanding service and problem resolution to Fortinet customers.
- Position Fortinet solutions to the customer, whether remotely or in person, with strong communication skills and confident presentation through whiteboarding, technical white papers, technical plans or customer discussions.
- Build and maintain customer relationships with the ability to effectively communicate technically to a range of both external and internal stakeholders.
Product & Competitive Knowledge
- Continuously strive to improve knowledge around Fortinet products and solutions.
- Collaborate with Regional Sales Managers and Regional Systems Engineers, ensuring customers understand how to deliver value with FortiSASE.
Administration & Systems
- Maintain accurate activity, contact, and account technical information of all customers and prospects in Salesforce CRM.
Qualifications & Experience
- Previous experience in a pre-sales engineer role, managing end-to-end technical aspects of deals through to technical closure.
- Previous experience in network security.
- Ability to demonstrate problem-solving skills and the impact on key wins within your current organization.
Skills & Competencies
- High aptitude for security technology, specifically encryption and authentication.
- Knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN.
- Technical knowledge of SASE, VPN, Firewall, Anti-Virus, Anti-Spam, Intrusion Prevention, and Content Filtering.
- Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
- Strong analytical, communication and presentation skills to evaluate complex problems and find systematic approaches to quick resolution.
- Ability to work independently with little direction.
- CISSP accreditation is beneficial.
Additional Information
- Travel will be required in territory.
- Excellent training and development opportunities, providing all tools needed to be successful.
- Open working environment sharing knowledge and information collaboratively and transparently, with respect to everyone's thoughts and opinions.
- Opportunity to be part of an innovative, collaborative and winning team.
- Competitive salary and incentive compensation package, including stock awards, health and welfare benefits.