وصف الوظيفة
Role Overview
Systems Engineer (Presales) at Dell Technologies. This role provides pre-sales technical support to field sales teams and helps define overall Dell Technologies solutions for customers.
Company Overview
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. The company is committed to equal employment opportunity and providing a work environment free of discrimination and harassment.
Role Purpose
To deliver pre-sales technical support to field sales teams by conducting customer needs analysis, developing detailed solution specifications, and presenting sophisticated Dell Technologies products and services to enable complex customer accounts to acquire innovative, relevant, and interoperable solutions.
Key Responsibilities
Customer Relationship Management
- Build and lead relationships for complex customer accounts.
- Conduct customer needs analysis to understand requirements and project scope.
Sales Support & Solution Design
- Define the overall Dell Technologies solution for customers using the full range of company products and services.
- Prepare detailed product specifications to enable the sale of high-end products and solutions.
Presentation & Verification
- Deliver high-impact presentations at customer facilities.
- Verify operability of sophisticated product and service configuration within the customer's environment.
Qualifications & Experience
- At least 5 years of related experience in relationship sales.
- Bachelor's degree (desirable).
Skills & Competencies
- In-depth understanding of technologies, products and services.
- Excellent communication and relationship skills.
- Ability to present to senior-level individuals and articulate Dell Technologies solutions.
- Strong IT industry knowledge.