Systems Engineer - Oil & Gas (KSA)

Role Overview

Systems Engineer – Oil & Gas at Fortinet, based in Dammam/AlKhobar, Eastern Province, Saudi Arabia. The role supports the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales activities.

Company Overview

Fortinet delivers broad, truly integrated, high-performance security across IT infrastructure. The company secures the largest enterprises, service providers, and government organizations worldwide, with over 619 registered Global Patents. Fortinet empowers customers with intelligent, seamless protection across the expanding attack surface and supports the performance requirements of the borderless network.

Role Purpose

Support the sales organization by leading all technical aspects of sales cycles with Enterprise customers, from initial RFIs through RFPs and RFQs, while serving as the primary technical point of contact for customers and partners in partnership with sales representatives.

Key Responsibilities

Sales Cycle & Deal Management

• Lead all technical aspects of a sales cycle with Enterprise customers, from initial RFIs through RFPs and RFQs when required.
• Manage project delivery and actively participate in POCs in partnership with relevant internal teams and customer or commercial partners.
• Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.

Technical Positioning & Communication

• Listen to and understand customer technical requirements, reading between the lines to build solutions that outperform competitor offerings.
• Position Fortinet solutions to customers, both remotely and in person, using strong communication skills.
• Confidently present through whiteboarding, technical white papers, technical plans, and customer discussions.
• Serve as the primary technical point of contact for customers and partners in close collaboration with sales partners.

Product & Market Knowledge

• Continuously strive to improve knowledge of Fortinet products and solutions.
• Maintain deep understanding of the competitive landscape and Fortinet's ability to provide protection against evolving threats.

CRM Management

• Maintain accurate activity, contact, and account technical information of all customers and prospects in Salesforce.

Qualifications & Experience

• High aptitude for security technology, specifically encryption and authentication.
• Knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN (desirable).
• CISSP accreditation (beneficial).
• Previous experience in a pre-sales engineer role, managing end-to-end technical aspects of deals through to technical closure.
• Demonstrated problem-solving skills and impact on key wins within current or previous organization.
• Proven ability to build and maintain customer relationships.
• Ability to effectively communicate technically to a range of external and internal stakeholders.

Skills & Competencies

• Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

Additional Information

• Excellent training and development opportunities provided.
• Open working environment emphasizing collaborative and transparent knowledge sharing.
• Opportunity to work with an innovative, collaborative, and winning team.
• Competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
• Fortinet embraces diversity and inclusivity in the workplace.