وصف الوظيفة
Role Overview
Support and Deployment Engineer at Azeus Systems Limited, supporting Azeus Convene (a multi-awarded meeting and collaboration solution for Boards and Leadership Teams) in the KSA region.
Company Overview
Azeus Systems Limited provides Azeus Convene, a meeting and collaboration platform serving Boards and Leadership Teams. The company operates across more than 100 countries and has been recognized by reputable global institutions.
Role Purpose
Deploy and configure system architectures to ensure security frameworks are properly implemented. Work closely with systems administrators and project team members to support system configuration, set up and maintain cost-effective and efficient hardware and software deployments that satisfy project requirements.
Key Responsibilities
Deployment & Configuration
- Deploy servers with hardening and firewall policies between servers.
- Support the deployment of applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.).
- Carry out the deployment of applications developed by Azeus on client premises, including server and application software hardening and firewall policy setup.
Issue Identification & Resolution
- Identify and analyze system integration problems.
- Resolve server issues by identifying the root cause and taking immediate remedial action.
Problem Prevention & Improvement
- Formulate and implement corrective actions in case a problem recurs.
- Formulate and implement preventive actions to prevent issues from happening again.
- Identify recurring tasks and recommend tools to automate those tasks.
Support Operations
- Be on-call for support cases.
Qualifications & Experience
You will undergo intensive on-the-job training and mentoring to prepare you for all responsibilities.
Skills & Competencies
- Fast learner with excellent problem-solving skills.
- Good organizational skills; able to work well under pressure and time constraints.
- Flexible and able to adapt to changing shift schedules.
- Excellent interpersonal and teamwork skills.
Additional Information
- You may be assigned to work on weekends, holidays, and across different time zones.