Supervisor - VTS

Role Overview

Supervisor - VTS at AD Ports Group. The role supervises activities at the VTS Centre, managing the Vessel Traffic Service team and operations to meet the requirements of the Competent Authority, vessel operators, and other port users.

Role Purpose

Oversee the daily operations of the VTS Centre, lead and manage the VTS operator team, ensure service quality meets user and authority standards, maintain operational readiness of equipment and personnel, and conduct staff assessments and training.

Key Responsibilities

Operations & Service Delivery

• Ensure the service provided meets the requirements of both users and the VTS Authority
• Ensure the efficient running of the VTS operation rooms
• Lead the VTS team conducting the general day-to-day management of high volumes of vessel movements
• Manage traffic plan
• Ensure the WMCC - VTS Centre is always adequately manned and equipment is maintained in a constant state of readiness
• Ensure enough VTS operators are always available on the workplace working effectively and all equipment is functioning properly

Coordination & Interface Management

• Coordinate the interface between the VTS, allied services, and other port facilities and services

Team Management & Training

• Supervise a team of VTS operators with the responsibilities of conducting vessel traffic service as per VTS operational procedures manual and Waterways standard
• Carry out annual assessments of VTS Operators
• Conduct revalidation assessments on VTS Operators in conjunction with on-the-job training
• Continuously assess VTS Operators' performance
• Conduct in-house training on marine-related matters as required
• Conduct on-the-job training and toolbox talks for VTS Operators

Compliance & Safety

• Adhere to Safe Work instructions and SOPs
• Adhere to Near Miss and Incident reporting via Senyar system

Qualifications & Experience

• Diploma and VTS Certification log with C0103-2 Certificate
• Qualification in maritime or transport matters, accompanied with relative experience
• Minimum of 3 years as a VTS Operator
• Experience in Maritime Operations and C0103-2 training required
• Relevant experience in the region preferred

Skills & Competencies

• Fluency in English Language
• Effective verbal and written communication in English to report adequately to superiors and form good relations, negotiate, and resolve conflicts with stakeholders
• Ability to work effectively in a team, including responding to the needs of team members and providing assistance when required
• Ability to maintain confidentiality and work with third parties while retaining professional demeanor in confrontational situations
• Ability to carry out duties effectively and efficiently according to defined objectives under minimal supervision
• Good working knowledge of computers and conversance with computer applications and communication equipment
• Ability to monitor the operational and functional integrity of communications equipment, computers, and navigational aids
• Knowledge of maritime regulations and terminology