Supervisor - Transportation Shuttle

Role Overview

Supervisor - Transportation Shuttle at Wynn Al Marjan Island, located in Ras Al Khaimah, UAE.

Company Overview

Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027, located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

Role Purpose

Supervise and coordinate shuttle operations to ensure safe, reliable, and professional transportation services for guests, while maintaining fleet readiness and compliance with all safety and regulatory standards.

Key Responsibilities

Operations & Scheduling

• Supervise and coordinate shuttle operations, including scheduling and route planning.
• Maintain accurate records of shuttle schedules, mileage, fuel usage, and maintenance.

Vehicle & Fleet Management

• Conduct regular inspections of shuttle vehicles to ensure cleanliness and operational readiness.
• Collaborate with other departments to support special events and peak operational needs.

Compliance & Safety

• Ensure compliance with local transportation regulations and company guidelines.
• Monitor driver performance and ensure adherence to safety and service standards.
• Report any incidents, accidents, or maintenance issues to the Transportation Manager immediately.

Guest & Stakeholder Service

• Address guest inquiries and resolve transportation-related issues promptly and professionally.

Training & Development

• Train and mentor shuttle drivers on company policies, customer service, and safety procedures.

Qualifications & Experience

• High school diploma or equivalent; additional certification in transportation or logistics is a plus.
• Minimum 2–3 years of experience in transportation or fleet supervision, preferably in hospitality.

Skills & Competencies

• Strong leadership and organizational skills.
• Excellent communication and problem-solving abilities.
• Knowledge of local traffic laws and safety regulations.
• Proficiency in MS Office and scheduling software.

Additional Information

• Valid UAE driving license (preferred).
• Salary paid in Dirhams (AED).
• Excellent leave policy.
• Healthcare package and life insurance.
• Incentive programs and other employee benefits.