Student Recruitment Manager

Role Overview

Student Recruitment Manager at Swiss Hospitality. This role drives recruitment growth and achieves student recruitment targets across the region through on-the-ground activities and stakeholder collaboration.

Role Purpose

To lead student recruitment activities, generate leads, convert prospects into enrolled students, and provide regional market insight while supporting internal teams and external partners to drive long-term growth for assigned products.

Key Responsibilities

Strategy & Planning

• Develop and implement strategies to ensure effective student recruitment from the school's target market.
• Deliver market insight and accurate recruitment forecasts through regular and detailed reports to management.
• Identify and execute new recruitment initiatives with innovative thinking.

Recruitment Operations

• Conduct agent training to support recruitment partners.
• Participate in all recruitment activities including training events, student conversion, information sessions, and managing enquiries and agent requests.
• Attend events on behalf of educational institutions.
• Handle student enquiries and manage leads through the recruitment pipeline.
• Coordinate student contact to confirm outcomes of applications and visa interviews.
• Execute pre-departure processes with channel partners and students.

Reporting & Monitoring

• Ensure complete and accurate reporting of all activities on the CRM system.
• Monitor and evaluate the success of activities and report appropriately to management.

Stakeholder Management

• Support a broad range of internal and external stakeholders across the region.
• Solve specific student, parent, and agent queries to drive engagement and satisfaction.

Qualifications & Experience

• Proven track record of strong recruitment performance.
• Success in a sales role within the Higher Education sector.
• Ability to take responsibility for decisions and outcomes.

Skills & Competencies

• High level interpersonal, communication, and negotiation skills.
• Business level written and oral capability in English.
• Proven ability as a team player.
• Ability to demonstrate innovative thinking.
• Familiarity with Salesforce or similar CRM systems.
• Ability to meet targets within defined timelines among changing priorities.

Additional Information

• Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally.