وصف الوظيفة
Role Overview
Student Information System Specialist at University of Kalba, supporting the Admissions and Registration processes by managing, configuring, and optimizing Ellucian Banner on the Cloud.
Role Purpose
Ensure data integrity, system efficiency, and seamless operations related to student records, admissions, course registration, and academic reporting. Collaborate with IT, admissions staff, registrars, and academic departments to enhance system functionality and user experience.
Key Responsibilities
System Administration & Maintenance
- Administer, maintain, and troubleshoot Ellucian Banner (SIS) on the Cloud for Admissions, Registration, and Student Records.
- Ensure the accuracy, completeness, and timely updating of student records within Ellucian Banner SaaS.
- Collaborate with the IT unit to ensure system security and optimal performance.
Configuration & Process Management
- Configure Banner workflows, forms, and processes to support application processing, enrollment, degree audits, and academic scheduling.
- Manage application processing, applicant tracking, and admission decision workflows in Banner.
- Support course registration, waitlist management, term setup, and prerequisite checking.
- Support admission, registration, graduation, and student transfer processes within Ellucian Banner SaaS.
Optimization & Automation
- Identify opportunities to automate and streamline admissions and registration processes.
- Contribute to the automation and optimization of academic administrative processes.
- Participate in the planning and implementation of Ellucian Banner SaaS upgrades and enhancements.
Integration & Technical Support
- Work with IT to integrate Banner with CRM, Degree Works, Payment Gateways, and related systems.
- Troubleshoot system issues and provide effective solutions in collaboration with Ellucian Banner support.
Reporting & Analysis
- Generate academic and statistical reports as required by UKB colleges and other administrative units, including enrollment trends, student demographics, and admissions statistics reports.
Documentation & Training
- Document Ellucian Banner SIS-related procedures, workflows, and user guides.
- Train and assist end-users, including admissions counselors, registrars, and faculty, on Banner Self-Service (SSB) and related modules.
Qualifications & Experience
- Bachelor's degree in Management Information Systems, Computer Science, or a related field.
- Minimum of 2 years of experience working with Ellucian Banner Student Information Systems or similar educational ERP platforms.
- Strong knowledge of database systems such as Oracle or SQL Server.
Skills & Competencies
- Strong analytical thinking and problem-solving abilities.
- Excellent technical problem-solving skills.
- Effective communication and interpersonal skills.
- Proficiency in both Arabic and English, spoken and written.
- Ability to work collaboratively and support non-technical users.
- Time management and ability to meet deadlines.
- Competency in generating accurate reports and statistics.
- High attention to detail and commitment to data confidentiality.
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