Student Dormitory Supervisor Female

Role Overview

Student Dormitory Supervisor Female at the University of Kalba. This role is responsible for providing a safe and secure living environment in the dormitory for student residents so they can focus their attention on their educational program and requirements.

Role Purpose

To oversee dormitory operations and student welfare, ensuring a secure living environment that supports student success through effective facilities management, safety enforcement, student engagement, and communication with internal and external stakeholders.

Key Responsibilities

Orientation & Student Support

• Participate in the organization of the orientation process for new students and their parents by guiding them through the dormitory and to their rooms to ensure students' awareness of facilities.
• Develop a positive and respectful relationship with students living in the dormitory.
• Ensure the safety of dormitory students by making them aware of University of Kalba procedures, punctuality, dress code, code of conduct, visiting schedules, health and safety regulations.

Facilities & Operations

• Maintain dormitory facilities by assessing and recording the status of all rooms (study rooms, TV rooms, other facilities) and reporting all repairs and damages to dormitory teams.
• Coordinate student room assignments, check-in and departure, and perform regular room inspections.
• Request, follow up, and receive supplies and requirements associated with dormitory operations.
• Coordinate with University of Kalba transportation section for any required transport services to and from the dorms.

Student Activities & Communications

• Administer the annual dormitory students' activities through planning and promoting educational programs to encourage student participation.
• Keep students updated with the latest news by refreshing board announcements regularly with up-to-date information on University of Kalba regulations, activities, trips, and other relevant information to ensure students are aware of any changes.

Compliance & Safety

• Enforce University of Kalba dorm rules and regulations and report students who do not follow them.

General Duties

• Complete any other job-related tasks as assigned by line manager within the expected time limit.

Qualifications & Experience

• Minimum of Bachelor's degree in Sociology, Psychology, or a relevant discipline.
• 2–4 years of UAE experience in a similar role, preferably in a higher education institution.
• First Aid and CPR certificates are a plus.
• Priority is given to UAE Nationals.

Skills & Competencies

• Excellent oral and written communication skills in both Arabic and English, with the ability to prepare professional documents.
• Excellent working knowledge of personal computer applications, with an emphasis on MS Office applications such as Excel, Word, and Teams.
• Good customer service skills.
• Knowledge of public safety and security.
• Ability to deal with stressful situations and lead to resolution.
• Good problem-solving skills.
• Excellent interpersonal skills.
• Flexibility and ability to function effectively as part of a team.
• Work as a competent team member, willingly providing back-up support for co-workers when appropriate and actively supporting group goals.

Additional Information

Internal Communications

• Students
• Academic and non-academic staff members
• Executive departments (Procurement, Facilities)
• Services Department (Security and Transportation)

External Communications

• Civil Defense and emergency correspondents
• Students' parents and families
• Maintenance companies
• Supply and service providers