Strategic Security Advisor

Role Overview

Strategic Security Advisor at Trend AI, the global AI security leader and enterprise business unit of Trend Micro. This is a hybrid role.

Company Overview

Trend AI empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. The company is committed to building an environment of equity and inclusion that reflects diverse points of view.

Role Purpose

The Strategic Security Advisor owns business and security outcomes, value realization, and renewal and expansion readiness for a portfolio of strategic customers. Functioning as the customer's trusted security expert, you will design and guide security posture evolution while orchestrating post-sales delivery across Sales Engineering and various post-sales functions. This role blends security domain expertise with customer success discipline, translating purchased credits into measurable security outcomes through a Security Account Success Plan, architecture-aligned burn curve, and executive engagement cadence.

Key Responsibilities

Account Success Planning & Architecture Design

• Build the Account Success Plan with customer executive sponsors, aligned to business objectives, threat landscape, prioritized workloads, and monthly credit burn plan.
• Design target-state security architecture mapped to the customer's environment, risk appetite, and compliance obligations; track consumption versus plan and trigger corrective plays when variance exceeds thresholds.
• Conduct security gap analyses, technology fingerprinting, and architecture reviews; design reference architectures and deployment blueprints for workload rollouts including XDR, identity, email, cloud security, and exposure management.
• Ensure rapid Time-to-Value and delivery of a meaningful first security win.
• Identify expansion opportunities including credit top-ups, additional modules, and multi-year commitments based on realized value and security maturity progression.

Executive Engagement & Value Reviews

• Lead monthly value reviews, QBRs, and EBRs linking telemetry, usage, and risk scoring to measurable risk reduction, architecture maturity, and business impact.
• Conduct security maturity and architecture assessments using industry frameworks including MITRE ATT&CK, NIST CSF, CIS Controls, and Zero Trust Architecture to evaluate posture and define future-state uplift.
• Design and facilitate security workshops: threat hunting, capture-the-flag exercises, tabletop exercises, and architecture deep-dives.
• Prepare value realization executive narratives, PR/FAQ-style briefs, and C-level decks tying platform outcomes to reduced business risk and ROI.

Renewal & Risk Management

• Maintain renewal health with Green/Amber/Red status, actions, owners, and timelines anchored to architecture milestones; proactively build Get-well Plans including architecture remediation paths.
• Leverage telemetry-driven risk intelligence and predictive health scoring models.
• Convert successful customers into references, case studies, and technical whitepapers showcasing architecture transformation and security outcomes.

Post-Sales Coordination & Advocacy

• Serve as the trusted voice across post-sales engagements, ensuring "one plan, one intake" across Customer Success, Support, Professional Services, and partners.
• Provide Product, Engineering, and Leadership with architecture-grounded insights on adoption challenges, integration gaps, and product roadmap input.

Qualifications & Experience

• Typically 10+ years in security consulting, cloud security, security architecture, incident response, or security leadership.
• Proven track record managing enterprise accounts with measurable impact on retention, expansion, and customer security outcomes.
• Experience designing or advising on enterprise security architectures including hybrid/multi-cloud environments, identity frameworks, and detection and response strategies.
• Experience running QBRs and EBRs connecting security architecture decisions to risk reduction and business value.
• Experience in automation and AI tool usage is strongly preferred.
• Experience working with partners, MSSPs, or MSPs is a plus.
• Certifications such as CISSP, CISM, CCSP, CRISC, or equivalent demonstrated experience in enterprise security architecture or advisory roles are strongly preferred.

Skills & Competencies

Technical Skills

• Strong understanding of enterprise security architecture principles and frameworks including NIST, MITRE ATT&CK, and Zero Trust across hybrid, multi-cloud, and on-premises environments.
• Deep working knowledge in one or more enterprise security domains: SOC operations, SIEM/XDR, exposure and risk management, identity security, cloud security including CSPM, CWPP, and CNAPP, or email security.
• Ability to design reference architectures, integration blueprints, and deployment patterns mapping platform capabilities to customer requirements.
• Strong understanding of B2B SaaS and platform business models in cybersecurity, cloud, or infrastructure.
• Ability to translate telemetry and usage data into clear, actionable architectural insights and recommendations.
• Proven capability in building Success Plans, burn curves, and adoption roadmaps with an architecture-first lens.
• Strong inclination towards AI-first approach.

Soft Skills

• Executive presence engaging with CISOs, security architects, IT, and business sponsors as a trusted security advisor.
• Consultative, architecture-driven, outcome-focused mindset focused on 'why' before 'what' and 'design' before 'deploy'.
• Structured communicator who simplifies complex security architectures into clear action plans.
• Strong cross-functional collaborator; calm and resilient during escalations and security incidents.

Additional Information

Key Metrics

• Gross Revenue Retention.
• Net Revenue Retention.
• Platform and module attach rate.
• Security Value Realization and SOC Maturity Score for customers.
• Number and size of Customer Success Qualified Leads.

Contract Type

Hybrid role.