Strategic Account Manager

Role Overview

Strategic Account Manager at Trend AI, the global AI security leader and enterprise business unit of Trend Micro, based in Kuwait. This role focuses on proactively selling Trend Micro products and services into Major Enterprise Accounts.

Company Overview

Trend AI empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trend AI is committed to building an environment of equity and inclusion that reflects diverse points of view and celebrates diversity across race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

Role Purpose

Drive revenue and exceed quota by engaging enterprise customers directly, leveraging resellers and Global System Integrators, while serving as the trusted account lead and internal advocate for assigned client portfolios.

Key Responsibilities

Account Leadership

• Act as the account lead for assigned accounts based on the Client Value Proposition.
• Serve as the recognized go-to person internally on own client portfolio.
• Provide backup and support to client teams where required.

Client Engagement & Strategy

• Work closely with clients to identify needs, planned initiatives, and business directions.
• Act as trusted adviser and advocate on best practices and solutions to address clients' IT and Cybersecurity goals and objectives.
• Proactively engage and drive opportunities with respective enterprise customers.
• Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans, and customer relationship tools.

Cross-Functional Collaboration

• Partner internally with cross-functional teams such as Technical, Regional Account Managers, and Marketing to understand customer goals and key performance metrics.

Market Knowledge

• Maintain sound knowledge of the industry, trends, and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services.

Programs & Events

• Participate in industry conferences, trade shows, and seminars, as required.
• Participate in the planning and execution of programs designed to promote Trend Micro's activities.

Administration

• Document and regularly maintain all relevant information in Salesforce.

Qualifications & Experience

• 5+ years' experience in Account Management in Information Technology or Security solutions companies.
• Experience in Oil & Gas, Government, BFSI, or Commercial market sectors.
• Ability to effectively engage at the C level.
• Working knowledge and experience in selling key cybersecurity, networking, and IT products and solutions, as well as knowledge of top competitive solutions in the market.
• Bachelor's Degree in Engineering, IT, or Management with equivalent work experience preferred.
• Strong knowledge of Virtualization and cloud-based solutions preferred.
• Pattern of quantifiable success in large account management and selling strategies.

Additional Information

• Position type: Onsite.