Store Manager - Vuori - Mall of Emirates

Role Overview

Store Manager at Vuori, Mall of Emirates, Al Tayer Group, Dubai, UAE. You will manage and develop the store team to achieve high levels of revenue while maintaining brand image, operational compliance, and customer satisfaction.

Company Overview

Al Tayer Group operates Al Tayer Insignia, a luxury retail business with over 40 years of partnership with iconic global brands. The portfolio spans boutiques, department stores, and omnichannel platforms across the GCC. The organization is customer-focused, celebrates creativity, values individuality, and prioritizes team development and growth.

Role Purpose

Lead store operations to drive revenue and profitability while upholding brand standards, visual merchandising excellence, and operational compliance. Build and motivate a high-performing team culture centered on exceptional customer service and continuous improvement.

Key Responsibilities

Sales & Performance

• Drive sales performance and monitor progress against targets.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
• Identify and recommend commercial opportunities to meet and exceed sales targets.
• Analyse stock management information to maximize sales opportunities.
• Provide and analyse reports to understand performance trends and identify commercial opportunities.

Operations & Compliance

• Ensure visual merchandising standards are maintained within brand guidelines and company expectations for standards, maintenance, and cleanliness.
• Implement and adhere to all company policies and procedures.
• Minimize stock loss through management, implementation, and adherence of ATG policies and procedures.
• Prepare and implement stock takes in store in liaison with the Operations team.
• Ensure company Health & Safety standards are adhered to at all times.

Stakeholder Management

• Establish and maintain effective professional relationships with key business partners.
• Understand customer profiles and provide feedback to Marketing, Buying, and Planning on customer insights.
• Keep abreast of market trends and competitor activity; provide feedback and recommendations to the company.
• Recommend, manage, and support sales promotions and brand activities through effective planning and preparation; feedback findings to relevant parties.

Customer Service

• Cultivate a culture of excellent customer service, leading by example.
• Resolve customer complaints effectively and promptly.

People Management

• Provide leadership and direction to team members toward achievement of goals and objectives.
• Coach and motivate the team to enhance performance, produce quality work, and develop team members for higher-level roles.

Qualifications & Experience

• Graduate in any discipline.
• 5–7 years of experience successfully running a profitable retail store.

Additional Information

• Full details are available on the employer's original posting.