Store Manager - SKIMS - Abu Dhabi

Role Overview

Store Manager for SKIMS at Al Tayer Group, located in Abu Dhabi, UAE.

Role Purpose

To manage and develop the store team to achieve high levels of revenue while maintaining brand image, operational compliance, and customer satisfaction.

Key Responsibilities

Operations & Compliance

• Ensure all Company policies and procedures are implemented and adhered to
• Ensure Company Health & Safety standards are adhered to at all times
• Prepare and implement stock takes in store in liaison with the Operations team
• Ensure Visual Merchandising standards are maintained within brand guidelines and implement Company expectations of standards, maintenance and cleanliness

Stock & Inventory Management

• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures
• Analyse stock management information available to ensure sales opportunities are maximised
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications

Reporting & Analysis

• Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock-related feedback
• Understand customer profiles and ensure feedback is provided to Marketing, Buying and Planning on relevant matters
• Keep abreast of market trends and competitor activity and provide feedback and recommendations to the Company

Sales & Commercial Performance

• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations, with feedback to relevant parties

Customer Service & Experience

• Cultivate a culture of excellent customer service, leading by example, and resolve customer complaints effectively and promptly

Stakeholder Management

• Establish and maintain effective professional relationships with key business partners

People Management & Development

• Provide leadership and direction to team members towards the achievement of goals and objectives
• Coach and motivate team to enhance performance and produce quality work
• Ensure team members are continuously developed for higher-level roles

Qualifications & Experience

• Graduate in any discipline
• 5–7 years of experience successfully running a profitable fast-paced retail store