Store Associate - Part-time -Mall of Oman_Max

Landmark Group

📍 سلطنة عُمان

💼 دوام كامل

🕒 نُشرت قبل شهرين

وصف الوظيفة

Store Associate - Part-time at LandMark Group, Mall of Oman_Max location.

To drive sales and deliver exceptional customer service while maintaining store standards, visual merchandising, and accurate stock management.

Maximize and contribute to sales within the store through exceptional customer service and retail experience.
Ensure all stock is laid out and displayed according to standard layout norms including product placement, signage, neat and well-folded arrangement in order from smallest to largest, steamed hanged items, brand-wise and size-wise organization.
Ensure all products are price tagged and bar-coded before display.
Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements.
Ensure all stock administration including stock count, inter-branch transfer, dispatch and delivery are recorded on the system in time, accurately and correctly categorized.
Maintain awareness and vigilance at all times of security in the store without any negligence.
Maintain the highest standards of housekeeping and grooming etiquettes in store at all times.
Provide accurate and current information about products for all inquiries.
Operate as a cashier and be consistently accurate in money handling, where applicable.
Understand and utilize all reports required for day-to-day functioning of the store.
Maintain a clean and well-organized back-stock area and keep the employee break area neat and tidy.

Greet and meet all customers promptly and politely as they enter the store.
Provide customer satisfaction by delivering exceptional customer service.
Guide customers throughout the store or to the specific area they request.
Develop clear understanding of all departments, products, make, features and after-sales service.
Effectively deal with customer queries and complaints.
Follow procedures for dealing with specific customer orders.
Ensure confidentiality with respect to Landmark retail and store sales information.
Carry out linked selling by understanding the customer's need and closing the deal.

Maintain detailed knowledge of the merchandise and products stocked in the store.
Ensure promotions and fast-selling lines are featured in the store.
Provide information about customers including likes, dislikes and opinions to the department in charge.
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance.
Help store merchandiser and/or store manager in product placement and arrangement.
Dress up mannequins and attend to other visuals.
Increase the customer database by adding new customers to the mailing list.
Understand the returns policy and ensure effective implementation.
Ensure effective implementation of visual merchandising principles within the stores.