Stewarding Supervisor

Role Overview

Stewarding Supervisor at IHG Hotels and Resorts, voco Doha Central, located in Doha, Qatar.

Company Overview

voco Doha Central is a pre-opening hotel offering 147 thoughtfully designed rooms and suites in vibrant central Doha. The hotel features contemporary style, genuine hospitality, and thoughtful comfort with access to business districts, cultural landmarks, and shopping destinations. Amenities include an indoor swimming pool, fully equipped fitness centre, spa with treatment rooms, Moroccan baths, steam room, and sauna. Dining venues include Choices (international breakfast buffet), Lobby Lounge (handcrafted coffee and light refreshments), in-room dining, and versatile event spaces with a dedicated events team.

Role Purpose

Lead the stewarding team to maintain exceptional cleanliness, sanitation, and hygiene standards across all back-of-house areas, ensuring kitchens, restaurants, and event operations run efficiently, safely, and to the highest standards to support unforgettable guest experiences.

Key Responsibilities

Team Leadership & Development

• Supervise and coordinate the daily activities of the stewarding team.
• Train, coach, and motivate team members to deliver high performance.
• Lead by example with a hands-on approach to leadership.

Cleanliness, Sanitation & Hygiene

• Ensure cleanliness, sanitation, and hygiene standards are maintained across all back-of-house areas.
• Monitor the cleaning and storage of kitchen equipment, utensils, crockery, and glassware.
• Conduct regular inspections and ensure compliance with HACCP and safety standards.

Operations & Equipment Management

• Support banquet and restaurant operations by ensuring equipment availability and readiness.
• Manage stewarding supplies, chemicals, and equipment to support efficient operations.
• Manage stewarding equipment, chemicals, and cleaning procedures.

Cross-Functional Collaboration

• Work closely with Culinary and F&B teams to ensure seamless service delivery.

Qualifications & Experience

• Minimum 3 years of stewarding experience, including 1 year in a supervisory role, preferably in a hotel environment.
• Good knowledge of HACCP, hygiene, sanitation, and health & safety standards.

Skills & Competencies

• Strong leadership and team management skills.
• Good organizational and communication abilities.
• Ability to work in a fast-paced environment and maintain high standards.
• Positive attitude with a hands-on approach to leadership.

Additional Information

• Flexibility to work shifts, weekends, and public holidays.