وصف الوظيفة
Role Overview
Stewarding Supervisor at Hilton. The role supervises daily back-of-house operations in kitchen support areas, ensuring high standards of cleanliness, organization, and efficiency while delivering memorable guest experiences.
Company Overview
Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company operates a suite of world-class brands and maintains an award-winning workplace culture, with repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.
Role Purpose
To supervise stewarding operations and lead the stewarding team in delivering exceptional hospitality standards. You ensure high levels of cleanliness, efficiency, and cost control across all kitchen support areas while supporting team members and maintaining compliance with health, safety, and sanitation regulations.
Key Responsibilities
Operations & Standards
- Supervise stewarding operations to ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas
- Conduct daily routine food safety, health and safety, sustainability and quality assurance inspections and spot checks
- Participate in Dubai municipality food safety and health & safety inspections
- Uphold regulatory standards and maintain compliance with health, safety, and sanitation requirements
Team Leadership
- Lead and supervise stewarding team members
- Monitor team member performance and provide coaching
- Foster a positive and productive work environment
Inventory & Cost Control
- Monitor stock levels of crockery, cutlery, glassware, and supplies
- Place orders to meet business needs for events and daily operations
- Perform regular stock takes and identify loss patterns
- Enforce measures to minimize waste while maintaining par levels
Purchasing & Finance
- Raise purchase orders
- Reconcile invoices
- Coordinate with suppliers to ensure quality products within budget
Compliance & Certification
- Ensure HACCP certification, re-certification and surveillance audits
Cross-Department Collaboration
- Work closely with Finance, Events, and other teams to support seamless operations
- Maintain strong working relationships across departments
Skills & Competencies
- Leadership and team supervision
- Food safety and health & safety knowledge
- Inventory management and stock control
- Purchasing and cost control
- HACCP certification capability
Additional Information
- Travel perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at Hilton hotels through the Go Hilton travel program
- Paid parental leave available for eligible Team Members, including partners and adoptive parents
- Crisis concierge support in times of loss
- Mental health resources provided through the Care for All hub, including free counseling and support through the Employee Assistance Program (EAP) in many countries
- Benefits availability varies depending on Team Member location and terms and conditions of employment