Stakeholder & Operations Manager

Role Overview

Stakeholder & Operations Manager at HILL International. This role oversees and executes operational strategies, manages resources, and drives performance across multiple project delivery functions in a complex and dynamic project environment.

Role Purpose

Maintain project timelines, performance targets, and governance requirements by coordinating operational activities, managing teams and resources, and ensuring stakeholder alignment across multiple project workstreams.

Key Responsibilities

Operations & Execution

• Lead and coordinate operational activities across project delivery functions, ensuring alignment with project objectives and schedules.
• Oversee day-to-day operations, manage resources, and supervise teams and contractors for efficient project execution.
• Monitor and analyze operational performance metrics, implementing improvement actions as needed.
• Maintain alignment of operational activities with project delivery schedules, milestones, and performance targets.

Governance & Compliance

• Ensure compliance with approved policies, procedures, and HSE standards, maintaining a safe and efficient work environment.
• Proficiency in HSE requirements, compliance obligations, and operational control processes.

Risk & Issue Management

• Identify and mitigate operational risks, issues, and constraints, supporting the implementation of robust mitigation strategies.
• Identify risks, develop mitigation plans, and support continuous improvement initiatives for operational excellence.

Stakeholder & Interface Management

• Manage stakeholder communication, reporting, and operational updates, fostering effective collaboration.
• Coordinate interfaces across disciplines, functions, and project stakeholders, ensuring seamless collaboration.

Team Leadership & Development

• Supervise and mentor operational teams and contractors, promoting a culture of accountability and high performance.
• Lead and inspire cross-functional teams with strong leadership and team management capabilities.

Performance & Continuous Improvement

• Drive continuous improvement initiatives to enhance operational efficiency, quality, and delivery outcomes.
• Maintain expertise in reporting, performance tracking, dashboards, and operational management tools for data-driven decision-making.

Qualifications & Experience

• 20+ years of experience in operations, project delivery, stakeholder coordination, resource management, and performance oversight in complex infrastructure or mega-project environments.
• Proven track record in coordinating operational activities, managing teams and contractors, and supporting delivery alignment across multiple project workstreams.
• Experience in large-scale infrastructure or construction programs, including interface coordination, risk management, reporting, and HSE compliance.
• In-depth understanding of project delivery processes, operational governance, and performance management frameworks.

Skills & Competencies

• Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Excellent stakeholder engagement, communication, and coordination abilities, fostering effective relationships.
• Sound problem-solving, decision-making, and issue-resolution capabilities, managing competing priorities effectively.
• Proficiency in HSE requirements, compliance obligations, and operational control processes.
• Expertise in reporting, performance tracking, dashboards, and operational management tools.

Additional Information

• Assignment duration: 5 months.