Stakeholder Interface Engineer

Role Overview

Stakeholder Interface Engineer at HILL International. The role serves as the primary liaison between the organization and external stakeholders, managing relationships, approvals, and communications throughout project delivery.

Role Purpose

To establish, maintain, and optimize stakeholder relationships and interfaces throughout project execution. The role ensures alignment between HILL International, clients, authorities, and third parties, manages approvals and permits, mitigates risks, and facilitates effective communication across all parties involved in project delivery.

Key Responsibilities

Stakeholder Management

• Map and maintain stakeholders register including contact persons, terms of reference, memoranda of understanding, and agreements.
• Serve as primary contact with all external parties to meet, discuss, and understand their needs and issues.
• Manage stakeholder expectations throughout the project lifecycle.
• Engage with key third-party stakeholders affected by project works to understand their needs and concerns.
• Maintain effective relationships throughout the project and report to RCRC.
• Support a collaborative approach across the team to facilitate planning and delivery of interface works.

Interface & Approvals Management

• Establish and monitor interface protocols between stakeholders and third parties to optimize development and program setup for successful project delivery.
• Develop an Interface Management Plan specifying methods and processes for identification, development, and agreement with third parties.
• Manage interfaces and ensure that approvals and permits are sought and obtained for all aspects of the project.
• Track authority approvals and monitor their status.
• Escalate, expedite, and resolve issues related to approvals.
• Perform risk mitigation activities related to authority interfaces.

Communication & Reporting

• Handle communication with the client and key stakeholders on all authority issues.
• Manage and coordinate dissemination of information to all relevant parties in a timely manner.
• Produce and maintain appropriate, standardized documents.
• Deliver regular reporting to senior management and other stakeholders reflecting key issues, risks, resolutions, and performance.
• Issue monthly stakeholder reports.
• Enable stakeholders to effectively understand risks and impacts on the project.

Compliance & Governance

• Inform themselves of relevant Quality, Environmental, Safety, and Occupational Health Policies, Manuals, and Procedures in place within HILL International.
• Ensure continued compliance with these requirements while employed by HILL International.

Operational Support

• Support the Procurement and Contracts department.
• Perform other duties as assigned by the line manager or supervisor.

Qualifications & Experience

• Bachelor's degree or Master's degree in Engineering from an accredited university.
• Minimum 10 years' experience in strategic planning or project management.
• Experience in major real estate development.
• Knowledge of water and wastewater master plan.
• Experience in stakeholders' management.

Skills & Competencies

• Presentable appearance and strong communication skills.
• Development of agreements and memoranda of understanding with strategic partners.
• Excellent verbal and written communication skills in Arabic and English.