وصف الوظيفة
Role Overview
Staff Product Manager – Enterprise at Salla, based in Saudi Arabia. You own the enterprise segment end-to-end: defining what enterprise means at Salla, building dedicated capability, and shaping how it is priced.
Company Overview
Salla is a commerce platform serving over 100,000 merchants. The largest and most complex of them—holding companies, multi-brand groups, franchises, and cross-border operators—have grown into operational complexity that now requires a dedicated enterprise layer.
Role Purpose
You define, build, and price the enterprise segment at Salla. You lead a dedicated enterprise engineering pod as its one accountable product owner, translating merchant complexity into extensible platform capability while feeding into commercial strategy on tier gating and rate limits. You hold the permanent tension between meeting enterprise needs and avoiding bespoke one-offs that fork the codebase.
Key Responsibilities
Enterprise Strategy and Packaging
- Own the strategy and roadmap for the enterprise segment, prioritized by retention and expansion impact, not feature count.
- Feed capability and feature-gating decisions into enterprise packaging, including where rate limits sit.
- Define what "enterprise" means at Salla in terms of needs, not labels: multi-storefront, multi-entity permissioning, headless and API-driven operations, reliability backed by service-level commitments, and merchants running several markets from one account.
Discovery and Requirements
- Run deep discovery with enterprise merchants and convert organizational, business-model, and market complexity into an evidenced, defensible requirement set.
- Demonstrate a track record converting messy enterprise discovery into prioritized requirements that engineering respected.
Product Delivery and Leadership
- Lead the dedicated enterprise engineering pod as its one accountable product owner: discovery, specification, prioritization, execution, release.
- Ship enterprise-grade capability: multi-storefront, headless and API-first operation, role-based access and approvals, reliability and performance at scale.
- Operate as the single product owner for a dedicated engineering pod across two-to-four-quarter horizons.
Platform Integrity
- Guard against platform forking: meet enterprise needs through reusable capability, with domain teams retaining architectural review rights.
- Demonstrate a bias for platform capability over bespoke delivery, with a real example of saying no to a large account.
Multi-Market and Cross-Border Capability
- Own the capabilities that let one merchant run multiple markets from one account: multi-currency, multi-tax compliance, per-market payment rails, cross-border operation.
- Build multi-market capability including multi-currency, multi-tax including ZATCA and Gulf equivalents, per-market payment rails, and cross-border operation.
Measurement and Analytics
- Own enterprise success metrics with the data team: capability adoption, net revenue retention contribution, enterprise win rate, time-to-value for complex onboarding.
- Maintain a strong analytical mindset, comfortable instrumenting segment economics per account.
Emerging Commerce Protocols
- Make enterprise merchants the proving ground for emerging agentic commerce protocols.
Qualifications & Experience
- Proven ownership of an enterprise or top tier on a multi-tenant software or commerce platform, with the retention or expansion metrics you delivered.
- Deep hands-on fluency in at least two of: multi-storefront architecture, headless and API-first commerce, role-based access and approval systems, multi-currency and multi-tax operation.
- Commercial packaging judgment: you have decided which capabilities gate a tier and where rate limits sit, and defended the line.
- Six or more years in product management.
- Exposure to agentic commerce protocols or building for AI agents is a plus.
- Full professional fluency in Arabic and English is required.
- Gulf market experience is preferred over theoretical knowledge.
Skills & Competencies
- Strong analytical mindset.
- Bias for platform capability over bespoke delivery.
- Demonstrated judgment in commercial packaging decisions.
Additional Information
- Willing to relocate to Saudi Arabia.