وصف الوظيفة
Role Overview
Senior Sales Engineer at alfanar Electric. The role is based in Riyadh, Saudi Arabia.
Company Overview
Alfanar is a Saudi company with international presence engaged in manufacturing and trading of low, medium, and high voltage electrical products, conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar's manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex in Riyadh housing ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies. Alfanar is committed to providing the highest quality standards and continuous development of its human capital, promoting a proactive work environment where employees are valued, nurtured, and empowered.
Role Purpose
Drive sales through strategic promotion and marketing activities, ensuring effective engagement and successful positioning of products within the market.
Key Responsibilities
Inquiry and Tender Management
- Manage and monitor all incoming enquiries and tenders effectively.
- Provide the best possible response to customers.
Documentation and Sample Preparation
- Prepare all supportive documents, samples, and submittals.
- Deliver them to customers to maximize alfanar's chances of winning business.
Material Coordination
- Follow up with the department coordinator and Demand Planning to prepare required materials.
- Ensure timely delivery of materials to customers.
Competitive Intelligence
- Monitor and target competitors' activity.
- Report findings to sales management.
Market Presence and Technical Support
- Organize technical meetings and seminars.
- Provide technical support to enhance alfanar's awareness and presence in the market.
- Coordinate with related parties for successful execution.
Reporting and Customer Management
- Issue effective and timely reports to management.
- Manage customers in a professional manner.
Project Identification and Follow-up
- Identify and monitor all related projects.
- Conduct close follow-ups to maximize project realization.
Customer Satisfaction and Payment Management
- Follow up on customer satisfaction to achieve high numbers of very satisfied customers.
- Collect payments on time to maintain zero over-dues.
Data Management and Forecasting
- Follow up and update the database for all projects through C4C.
- Maintain accurate forecasts to avoid unnecessary stock financial costs.
Team Leadership and Development
- Train subordinates and form a team to achieve work effectively.
- Provide leadership, coaching, and direction to subordinates in all aspects of their work.
- Delegate assignments to subordinates respectfully.
- Ensure fair distribution of tasks to maintain morale and motivation.
Delivery and Operations
- Perform planned activities to meet operational and development targets per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time parameters.
- Provide periodic reports detailing deviation and execution of planned tasks.
Problem Resolution
- Resolve related problems that arise.
- Escalate complex operational issues appropriately.
Quality Assurance
- Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.
Process Improvement
- Coordinate well-defined written systems, policies, and procedures.
- Seek automation opportunities as much as possible.
Compliance
- Comply with all related policies, procedures, and work instructions.
Safety and Environment
- Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity.
- Guarantee safety, legislative compliance, and delivery of high-quality products and services.
Qualifications & Experience
- Bachelor Degree in Electrical Engineering.
- 5 to 10 years of work experience.
Skills & Competencies
- Sales Forecasting.
- Sales Promotions.
- Sales Trend Analysis.
- Sales Presentations.
- Sales Tools.