Sr. Portfolio Manager - PLC

Role Overview

Senior Portfolio Manager – Product Life Cycle at Wasl, Information Technology department. Reports to Head of IT Business Relationship Manager and Delivery. This role designs, digitalizes, standardizes, and governs the end-to-end product life cycle from concept through decommissioning across Wasl's portfolio from a technology perspective.

Role Purpose

The Senior Portfolio Manager – Product Life Cycle (Technology Enablement) owns the PLM digital roadmap, integrates PLM with enterprise platforms (ERP, BIM, PMIS, DMS/CMMS), and drives adoption across internal teams and external partners (contractors, consultants) to deliver transparency, efficiency, and measurable business value.

Key Responsibilities

Strategic Planning & Roadmap

• Develop and lead the multi-year digital PLM roadmap aligned to enterprise architecture, cybersecurity, data governance, and business goals.
• Define, document, and standardize PLM processes (initiation, design, procurement, construction, handover, operations, retirement) with clear RACI and controls.
• Continuously benchmark and enhance PLM capabilities using analytics, automation, and emerging technologies; realize benefits and value.

Platform Implementation & Integration

• Lead platform implementation and integrations (ERP, BIM, PMIS, DMS/CMMS, iPaaS/APIs); manage data model, migration, and quality.
• Manage vendors and system integrators via SLAs and KPIs; optimize cost through reuse, rationalization, and negotiation.

Deployment & Change Management

• Orchestrate enterprise rollout plans, onboarding contractors and consultants, and establishing hypercare and support.
• Drive change management (communications, training, champions network) to embed digital-first lifecycle ways of working.

Governance & Performance

• Establish KPIs and OKRs for process maturity, adoption, cycle times, quality, and portfolio performance; publish dashboards and executive reports.
• Govern adherence to standards and templates and remediate non-compliance; chair and coordinate PLM governance forums.

Risk & Compliance

• Partner with IT Ops and Cybersecurity to ensure secure, reliable, and compliant deployments; manage risks and issues.

Financial Management

• Manage transformation budgets across squads.
• Ensure financial governance and delivery of transformation outcomes within budget.

Qualifications & Experience

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Master's degree (e.g., MBA, MIS) or equivalent (desirable).

Professional Experience

• 7–10 years of total experience, with 3–5 years in a managerial role.
• Proven experience implementing PLM or enterprise lifecycle management solutions across large organizations.
• Experience in real estate, construction, or asset-intensive industries (desirable).

Certifications

• TOGAF, PMP/PRINCE2, SAFe/Agile, ITIL, or Prosci (or equivalent) (desirable).

Skills & Competencies

PLM & Lifecycle Management

• PLM Strategy & Operating Model: Expert level. Define and govern enterprise PLM vision, roadmap, and operating model across the lifecycle.
• PLM Platforms: Advanced level. Configure and govern platforms (e.g., SAP/Teamcenter/Windchill/Aras) and enforce standards.
• ERP/BIM/PMIS/DMS/CMMS Integration: Advanced level. Map lifecycle handoffs and data flows across core platforms.

Enterprise Architecture & Integration

• Enterprise Integration: Advanced level. Design integrations (APIs, iPaaS/ESB), data models, and master data stewardship.
• Enterprise Architecture Alignment: Advanced level. Align with EA principles (e.g., TOGAF) and security patterns.

Program & Portfolio Management

• PPM & Benefits Realization: Expert level. Prioritize portfolio, track OKRs and KPIs, and realize value across releases.

Operations & Delivery

• Agile/Scaled Agile Delivery: Advanced level. Plan increments, manage backlogs, and run ceremonies across squads.
• Cloud & DevOps: Intermediate level. Coordinate environments, releases, and reliability with platform teams.

Analytics & Reporting

• Analytics & Reporting: Advanced level. Build self-service dashboards and lifecycle insights for decisions.
• Executive Communication: Expert level. Produce portfolio reports and steerco materials; influence decisions.

Vendor & Risk Management

• Vendor & Contract Management: Advanced level. Define SOWs, SLAs, and KPIs; manage delivery performance.
• Risk Management: Advanced level. Identify and mitigate delivery, operational, and third-party risks.

Compliance & Security

• Cybersecurity & Compliance: Intermediate level. Embed security, privacy, and regulatory controls into PLM processes.

Financial & Business Acumen

• Financial Acumen: Advanced level. Build business cases, track TCO and ROI, and optimize run and change costs.

Automation & Process Optimization

• Automation & Low/No-Code: Intermediate level. Apply workflow and RPA for handoffs, approvals, and data sync.

Additional Information

Organizational Structure

• Direct Reports: As assigned (e.g., product/portfolio analysts, delivery leads).
• Total Reports: As assigned (including matrixed project teams and vendors).

Working Environment

• Operates in a matrix environment across business units and external partners with high interdependency between platforms and processes.
• Exercises judgment to recommend priorities, standards, and rollout strategies within EA/Cyber and Delegation of Authority; escalates major investments, policy changes, and strategic trade-offs to governance boards.

Stakeholder Relationships

• Internal: CEO Office & Audit (as required), Commercial, Real Estate/Projects, Property & Asset Management, Finance, Legal, Procurement, HR, Digital Excellence & IT (Architecture, Cybersecurity, Operations, Data/BI), Marketing & Communications.
• External: Contractors, consultants, technology vendors/system integrators, auditors, regulators/authorities (as applicable), industry forums/peers.