Sr. HR Officer

Role Overview

Sr. HR Officer at Alghanim Industries. This is a generalist Human Resources role providing front-line support across Performance Management, Talent Management, Training, Payroll, Recruitment, and Engagement, with responsibility for ad-hoc HR Projects as directed by the HR Manager.

Role Purpose

Deliver comprehensive HR services to employees and managers across recruitment, performance management, talent development, and employee relations, while coordinating workflows with Payroll, Compensation & Benefits, and Government Services teams to support organizational objectives and uphold HR best practice.

Key Responsibilities

Recruitment & Onboarding

• Own end-to-end recruitment process from initiation through placement.
• Deliver induction program for all new joiners.
• Assist with HR transactions including employee transfers and exits.

Performance Management & Employee Relations

• Provide front-line consultation to employees and managers on performance management, compensation and benefits, government and corporate employment policies and practices.
• Administer probationary and performance review processes.
• Deliver day-to-day performance management guidance to all levels of Company management, including coaching, counseling, and disciplinary actions.
• Create performance documentation.
• Work with line managers to create improvement plans for employees.
• Support managers on performance management matters and facilitate issue resolution.
• Conduct internal investigations in response to employee relations issues and render recommendations that balance business needs and employee experience.
• Conduct exit interviews, analyze turnover trends, and recommend retention strategy.

Talent Development & Training

• Work with Talent Development Team on planning and roll-out of annual performance appraisal.
• Follow up with business and ensure timely, quality response.
• Coordinate training activities aligned with management feedback from one-on-one appraisal discussions.

Operations & Administration

• Coordinate workflow and procedures between Human Resources, Payroll, Compensation & Benefits, and Government Services teams.
• Assist with HR transactions including compensation changes and status change requests.
• Prepare reports by collecting, analyzing, and summarizing data and trends.

Governance & Compliance

• Protect organization's value by keeping information confidential.
• Uphold and drive HR best practice at all times.
• Support ad-hoc HR Projects as required.

Qualifications & Experience

• Strong knowledge of Kuwait Labour Law.
• Excellent project and process management skills.
• Self-starter with strong motivational drive.
• Confidence to make decisions.
• Ability to negotiate and influence at all levels.
• Fluent in English with excellent written and oral communication skills.
• Computer literate in Microsoft Office package, including PowerPoint, Word, Excel, and Microsoft Project.

Skills & Competencies

Communication

• Use facts constructively to persuade.
• Apply logical persuasion in discussions and presentations.
• Emphasize positive messages and benefits that appeal to the audience.
• Choose and use most effective arguments rather than simply obvious ones.
• Focus on key benefits to get message across.

Teamwork & Cooperation

• Contribute to effective teamwork.
• Work with others to solve problems regardless of functional boundaries.
• Understand what colleagues need to know and keep them informed.
• Take time to develop teamwork relationships.
• Offer assistance to others where appropriate.
• Recognize strengths and weaknesses of team members and play to strengths.

Planning & Organization

• Monitor, assess, and adjust plans.
• Continually review planning process and identify potential areas for improvement.
• Adapt plans effectively to meet changes in circumstances.
• Establish key milestones to monitor plan effectiveness.
• Prioritize complex demands against a broad framework.

Information Seeking

• Use processes and procedures to obtain information.
• Set up frameworks and systems to ensure correct information is sought.
• Challenge and question information rather than accept at face value.
• Maintain wide range of key contacts both inside and outside the Company and systematically engage them.