Sr Eng Pgm Supervisor - Yanbu - Saudi National Only

Role Overview

Senior Engineering Program Supervisor at Honeywell Technologies, based in Yanbu City, Western Area of Saudi Arabia. This position is open to Saudi nationals only.

Company Overview

Honeywell Technologies is a global, pure-play automation company serving the building, industrial and process sectors with a broad portfolio of services, solutions and products. The company has more than 50,000 employees and combines deep domain expertise with decades of data from its global installed base to lead the industrial sector's transition from automation to autonomy.

Role Purpose

Lead a multi-disciplined team managing complex technical equipment and sophisticated products and services at the Yanbu location. Serve as the Honeywell Program Manager for modernization and life-cycle management programs, overseeing all capital expenditure projects and operational expenditure contract entitlements while driving financial performance, operational excellence, and strategic growth.

Key Responsibilities

People Leadership

• Provide strategic leadership to a multi-disciplined team consisting of a Field Service Manager, Field Operations Manager, Mechanical Engineering Program Manager, and Service, Projects and Support specialists.
• Ensure the organization achieves its strategic growth objectives through attracting, developing, rewarding and retaining necessary skills and resources in the LCM Program.

Business Performance

• Conduct accurate planning and forecasting of business performance.
• Own all financial aspects of Projects in Capex scope and Contracts in Opex scope, including Orders, Revenue, Margin and Billing.
• Aggressively deploy growth initiatives.
• Partner with other Lines of Business (HCI and PAS) and other business units in Honeywell (PMC and HBT) as a single focal person at Yanbu for all Honeywell Systems installed in the area.
• Work with the Sales team to drive additional orders and develop and capitalize on business opportunities.

Operations Management

• Develop and establish an operational plan with the Field Service Manager and Field Operations Manager to provide the path for operational processes.
• Communicate with the Customer in accordance with a contract-specific Communications Plan supported by Stakeholder Analysis and RASCI.
• Support the Service team in resolving incidents and troubleshooting problems, including establishing an escalation process for the customer.
• Review system performance metrics and plan and manage accordingly.
• Manage all projects in Capex scope for the respective year as the Program Manager for the LCM Program.
• Manage all contract entitlements and deliverables in Opex scope for the respective year as the Program Manager for the area.
• Work within the Customer's change management process.
• Serve as approver of all significant change requests.
• Conduct an operational risk and benefit assessment for all significant changes, including a Risk Management Plan.
• Participate in all pre-outage planning meetings and support all On-Process, AMT and Off-Process Migrations.
• Review and advise the site on all project activities affecting the control system.
• Ensure documentation is updated.
• Support the Field Operations Manager in developing and communicating training needs that would improve system performance or reliability, including Training Needs Analysis, Training Plan and Competency Matrix for Honeywell and Customer team members.
• Manage third-party underpinning contracts to ensure cost-effective, appropriate quality and timely performance.

Quality Management

• Partner with the Field Operations Manager and Quality Assurance team to manage the close-out of corrective actions (internal and external) by identifying root causes and updating procedures to reflect improved ways of working.

Safety & Compliance

• Ensure compliance with a contract-specific HSE Plan.
• Ensure that all required safety standards are understood and measured for full Honeywell compliance throughout the service business.
• Be a spokesman for Honeywell's safety culture and promote safety always.

Measurement & Reporting

• Partner with the Field Service Manager on Orders, Revenue, Profit, Cash and Past Dues.
• Drive Customer satisfaction via NPS Promotor Scope (9 or 10).
• Monitor defined HPS safety metrics.
• Oversee the SIOP Plan with the Field Operations Manager and MOS for Opex and Capex delivery.

Qualifications & Experience

• Degree in engineering or relevant job experience preferred.
• 5–10 years in an industrial environment.

Skills & Competencies

• Demonstrated technical management and leadership abilities including the ability to conceptualize, develop and execute.
• Understanding of Profit and Loss statements and finance principles.
• Experience in Service and Project Management methodologies.
• Knowledge of appropriate Business, Engineering, Field and Supply Chain principles.
• Excellent communication skills in oral, written and presentation formats in English.
• Broad knowledge of Honeywell products and their applications.
• Negotiation and conflict management skills.
• Honeywell service applications, including applicable SFDC and SAP.
• Demonstration of the six Honeywell Behaviours: Drive Accountability Culture, Be Courageous, Win Together, Innovate and Create Value for Customers, Embrace Transformation, and Build Exceptional Talent.

Additional Information

• Based in Yanbu City, Western Area of Saudi Arabia.
• Required to work irregular working hours to facilitate global time-zone telephone conferences or strategic planning sessions.
• Off-shore visits may be required based on customer requirements.
• Honeywell offers a culture that fosters inclusion, diversity and innovation.
• Market-specific training and ongoing personal development opportunities are provided.
• Honeywell is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
• Reasonable accommodation is provided to individuals with disabilities for job application and interview processes, performing crucial job functions, and receiving other employment benefits and privileges.