Sr Account Manager - CCC

Role Overview

Senior Account Manager - CCC at Honeywell Technologies. This role manages key accounts and drives customer engagement across an assigned territory.

Role Purpose

Play a pivotal role in driving customer engagement and satisfaction, ensuring clients receive exceptional service and support while managing key accounts, developing strategic relationships, and identifying opportunities for growth within the assigned territory.

Key Responsibilities

Account Management

• Manage and grow a portfolio of strategic accounts in the turbomachinery controls business.
• Build and maintain strong relationships with key stakeholders, understand their business needs and provide tailored solutions.
• Develop and execute strategic account plans to drive revenue growth and achieve sales targets.
• Guide contract negotiations and ensure customer satisfaction through effective account management.
• Maintain a proven record of success in maintaining strong relationships with customers.

Sales & Business Development

• Win new customers through business development activities through complex sales processes while leveraging CCC expertise in turbomachinery, wider Honeywell customer base, relationships and synergies.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts by winning orders, providing an easy migration path for customers, driving upgrade and retrofit projects, eliminating threats and supporting the Greenfield team in project stages.
• Conduct high-level sales demonstrations and technical sales presentations.
• Possess high-dollar, solution value sales process knowledge.

Opportunity Identification & Solution Development

• Identify new business opportunities within existing and new accounts and work with cross-functional teams to deliver value-added solutions.
• Lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.

Market & Competitive Analysis

• Monitor market trends, competitor activities and customer feedback to identify areas for improvement and drive continuous growth.
• Understand the competitive landscape and show initiative to learn and continuously improve company processes.

Stakeholder Engagement & Collaboration

• Exhibit genuine interest in solving work problems through proactively asking questions, clearly communicating and collaborating both internally and externally to grow the business.
• Demonstrate high emotional intelligence and the ability to read the room and adjust communication style accordingly.

Business Planning & Analysis

• Demonstrate experience with planning, budgeting, forecasting and other management tools to analyze, plan and direct business programs.

Qualifications & Experience

• Minimum of 5 years of experience in a turbomachinery controls or industrial automation business as a project engineer, application engineer, field service engineer or similar capacity.
• Minimum of 5 years of experience in account management or sales.
• Domain experience in oil and gas, mining, power or petrochemicals industries.
• Bachelor's degree in mechanical, electrical, automation, robotics, chemical/process, aerospace engineering or equivalent.

Skills & Competencies

• Exceptional presentation and communication skills.
• Business acumen; understands customer needs, how customers make money, and how to link that to the needs Honeywell is capable of fulfilling.
• Commercial acumen; knows how to position versus competition, how to price to win, how to structure a deal to win, and how to reduce risk while winning.
• Proven ability to efficiently use all Microsoft Office products and CRM systems.
• High emotional intelligence and the ability to read the room and adjust communication style accordingly.

Additional Information

• Frequent travel is expected within and outside Saudi Arabia.
• Honeywell Technologies is an equal opportunity employer and values diversity. The company does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.