Specialist, Operational Excellence

Role Overview

Specialist, Operational Excellence at ADNOC, based on-site with significant outdoor responsibilities.

Role Purpose

Study and identify improvement opportunities and provide subject matter expertise to ensure the coherence and optimization of all activities related to Operations Excellence. Design and implement changes to processes that improve results, reduce cost, and eliminate waste. Deliver process innovation and continuous improvement initiatives whilst addressing all process deficiencies through re-engineering interventions and corrective action plans.

Key Responsibilities

Operational Excellence Strategy & Leadership

• Lead the provision of awareness sessions on the role of Operations Excellence and the implemented internal controls, policies, and procedures to Operations employees and partners.
• Lead the identification and setting of standards of Operational Excellence in order to maximize the safe and reliable performance of company assets.
• Lead the assessment of Operations performance against standards set in order to provide confidence on the status of operations.
• Present business process optimization opportunities and underlying operations improvement business cases to the operations group management and executives.
• Identify key opportunities and gaps in the core business and operational processes and identify improvement plans.
• Assist in the development and implementation of a best-in-class continuous improvement strategy.
• Participate in developing, implementing, and executing the operational excellence program.

Process Improvement & Optimization

• Continuously leverage the expertise and resources of the impacted areas to support and implement the initiatives.
• Lead and facilitate lean/process improvement-based workshops to drive ideas and solutions.
• Lead the development of value stream mapping to measure current performance and establish future state targets to eliminate waste, improve safety, quality, delivery, cost, and inventory.
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• Identify continuous improvement activities to produce bottom line risk and savings to support the overall Operational Excellence program.
• Execute improvement activities to promote organizational changes and facilitate the culture of operational excellence in delivering the goals through cross-functional collaboration.

Change Management & Implementation

• Identify and communicate obstacles and challenges encountered throughout the project, and opportunities for improving or accelerating the process.
• Manage change through communication, documentation, and training to ensure stakeholder involvement and buy-in.
• Ensure reviewing corrective action plans developed by Operations Process Re-engineering and process owners and ensure its implementation by concerned parties.
• Own the timely delivery of initiatives and regularly report to leadership team and the site with status of schedules and achievement of intended objectives.

Stakeholder Engagement & Coordination

• Work with key business stakeholders to build a continuous improvement environment to support driving of Operational Excellence across ADNOC.
• Coordinate with sites and various divisions for Operational Excellence and sites communications and to prepare for audits.

Technical Training & Competence Development

• Develop, plan, and coordinate all technical and on-the-field trainings and competencies development in line with Regulations Authority.
• Develop and implement all technical training related to Operations including the receipt, storage, handling, and delivery of aviation products, use of related equipment, safety and fire prevention, driving of fuelling vehicles, and quality control.
• Defines training needs in consultation with the Operations VP, Managers, and the Talent Development of Human Resources in line with Authorities regulations for all staff specific to their job profiles and competency matrix.
• Ensures that employees are qualified and certified to perform required functions by assessing their knowledge and skills using theoretical assessment and practical assessment methods.
• Prepares and maintains Competency and Drivers' Certificates for all staff.
• Organizes refresher training as needed.
• Reports the progress of Company trainees to the management.
• Ensure Competence assurance and Compliance with the relevant standards such as ISO, JIG, EI 1530, and relevant ADNOC HSE requirements.
• Carry out mentoring and coaching and provide subject matter expertise to ensure effective problem resolution.
• Coordinate with HCD or HSSED for safety site-specific trainings like risk management, confined space, etc.
• Provide technical knowledge and training in new or existing lean methods including that develop a highly effective visual management process, creating workflows designed to meet business objectives and ensure adherence to standard work.
• Oversee the delivery of Operations Group Internal technical trainings and ensure it is performed as per the approved Annual Training plan.
• Deliver external and cross-functional trainings as per request.

Knowledge & Advisory

• Serve as an educational resource for management by keeping them informed on legislation, trends, and other issues in the Operations Excellence.

Qualifications & Experience

• Bachelor's degree in an engineering discipline.
• At least 8 years of experience in continuous improvement role, preferably in oil and gas retail industry.

Skills & Competencies

• PMP or Lean Six Sigma Black Belt certification (preferred).

Additional Information

• 50% of role conducted outdoors.