Sorting Team Leader

Role Overview

Sorting Team Leader at JINGDONG Logistics (JD Logistics), part of JD.com. Location not specified in source material.

Company Overview

JINGDONG Logistics is a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfillment, and data intelligence, the company operates end-to-end logistics services spanning warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations. The organization manages more than 3,600 warehouses with over 34 million square meters of space globally and operates 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by global brands JoyLogistics and JoyExpress.

Role Purpose

Lead the sorting team to ensure timely, accurate processing and dispatch of goods through optimized workflows, effective team management, quality control, and cross-functional collaboration. The role exists to maximize sorting efficiency, maintain operational standards, and support seamless end-to-end logistics flow.

Key Responsibilities

Task Allocation & Personnel Scheduling

• Develop scientific sorting plans based on cargo volume and timeliness targets.
• Rationally allocate tasks among team members.
• Coordinate equipment usage.
• Ensure orderly sorting operations.
• Guarantee timely completion and dispatch of sorted goods.

Process Supervision & Optimization

• Oversee execution of sorting workflows.
• Inspect compliance with operational standards.
• Promptly correct violations.
• Analyze operational bottlenecks.
• Optimize sorting paths and methods.
• Promote process standardization.
• Enhance overall sorting efficiency.

Exception Handling & Quality Control

• Address anomalies during sorting, such as cargo damage or sorting errors.
• Provide timely feedback and coordinate solutions.
• Conduct random inspections and verification of sorting quality.
• Ensure accuracy and reduce error rates.

Team Management & Training

• Manage daily operations of the sorting team.
• Organize training sessions to improve operational skills and safety awareness.
• Monitor team members' work status.
• Foster a positive team atmosphere.
• Enhance team cohesion and execution.

Cross-Functional Collaboration

• Work closely with loading/unloading, transportation, and other roles.
• Ensure smooth handover of goods.
• Communicate and provide feedback promptly.
• Collaboratively resolve interface issues between sorting and other operational stages.
• Ensure efficient end-to-end logistics flow.

Additional Information

JINGDONG Logistics is committed to building a diverse and inclusive workplace and is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.