Solutions Engineer

Role Overview

Solutions Engineer at Cisco, based in Qatar. You will work closely with the Service Provider Sales team to identify needs of one of Cisco's most strategic Service Provider accounts, demonstrate Cisco solutions, and design tailored products that drive digital transformation.

Company Overview

At Cisco, we revolutionize how data and infrastructure connect and protect organizations in the AI era. We have been innovating for 40 years to create solutions that power how humans and technology work together across physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Role Purpose

You will act as a trusted technical advisor and solution architect, accelerating Cisco's leadership within the account. Your expertise will translate service provider objectives into comprehensive, impactful architecture and solution strategies across Cisco's diverse portfolio, serving as the technical lead and building trusted advisor relationships with senior IT and business leaders.

Key Responsibilities

Architecture & Strategy

• Own the end-to-end technology vision and architecture, spanning Service Provider networks, Data Center, Cloud, Automation, Cybersecurity and AI-driven operations.
• Lead the design of large-scale, highly scalable Data Center and Enterprise Networking architectures, aligned with future autonomous networking models.
• Collaborate with account teams, product leaders, and executives to influence roadmaps, investment decisions, and long-term transformation strategy.

AI & Automation Leadership

• Lead AI-driven network transformation initiatives.
• Apply AI/ML and LLM models to network operations, assurance, planning, and optimization.
• Position Agentic AI for closed-loop decision making, intent execution, and self-healing networks.
• Integrate AI capabilities across transport, Data Center, cloud and cybersecurity domains.
• Articulate and demonstrate the business impact of AI on network efficiency, cost optimization, resilience, and customer experience.
• Lead network automation and orchestration strategy, with deep expertise in DNA Center, Nexus Dashboard, Cisco Intersight and Cisco Crosswork Automation portfolio.

Customer Engagement & Solutions

• Provide expert technical guidance focused on customer success and aligned outcomes.
• Develop and present high-impact technical proposals, architectures, and demonstrations.
• Drive proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.

Qualifications & Experience

• 5+ years of proven experience in presales, consultative, or solution architect roles, demonstrating a proven presales track record in designing and deploying solutions, particularly in routing, switching, data center and cloud.
• Technical expertise in scalable, AI-ready Data Center architecture including compute, storage solutions (Cisco or third-party), data center networking, and Cisco ACI.
• Technical expertise in Enterprise network architectures using Cisco routing, switching and wireless solutions, SD-WAN, SASE, modern AI Ops/ML Ops, and programming/scripting capabilities.
• Technical expertise in Service Provider network architecture spanning Access, transport, Data Center, and Internet with related technologies.
• Strong AI and automation expertise, including applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations.
• Architectural or hands-on knowledge of LLM-based systems for operational insights, automation, and decision support.
• Experience designing or positioning Agentic AI frameworks to enable closed-loop, intent-based, and autonomous network operations.
• Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco's full portfolio.

Skills & Competencies

• Ability to simplify complex technical concepts for both technical and non-technical audiences.
• Strong executive-level communication skills.
• Solid experience engaging directly with customers, applying consultative selling techniques.
• Understanding of financial pain points and ability to align solutions with customer business models to drive value realization and adoption.
• Ability to work effectively as a team member with a proactive approach to career development, demonstrating growth mindset and adaptability.
• Excellent written and verbal communication, listening, and strong presentation skills.

Additional Information

Preferred Qualifications

• Bachelor's degree in electrical engineering, Computer Science, or a related field.
• Cisco certifications (e.g., CCNA, CCNP, CCIE) or equivalent vendor credentials.
• Experience in Enterprise networking solutions: campus and branch, secure network architecture, access, wireless, wide area network, visibility and monitoring solutions.
• Understanding of data center technologies: hyperconverged infrastructure, cloud computing and networking, Data Center fabric, servers, unified edge, SDN controller.
• High level understanding of Service Provider Routing and Transport, including SR-MPLS and SRv6, Mobility, 5G Core network design and evolution.
• Experience in Qatar market is highly desirable, with Arabic language proficiency considered a significant plus.