Solution Manager – Wealth Coverage

Role Overview

Solution Manager – Wealth Coverage at ADIB, based in Abu Dhabi.

Role Purpose

The Solutions Manager will establish and manage the framework for international wealth management operations, creating strategic corridors to connect wealthy clients across countries where the bank has a presence. The role encompasses developing policies and procedures for market expansion, acquiring cross-border new-to-bank (NTB) wealth clients, driving international wealth solutions, and leading collaboration across the local market to foster lead referrals and efficient client acquisition processes.

Key Responsibilities

International Market Strategy & Engagement

• Develop and implement rules of engagement for wealth management operations in international markets.
• Establish policies and procedures for seamless operation of wealth management services across countries where the bank has a presence.
• Ensure compliance with local regulations and bank policies for cross-border wealth management services.

Cross-Border Wealth Management Expansion

• Develop strategies to expand the bank's wealth management footprint in new international markets, facilitating acquisition of cross-border NTB clients.
• Lead market-entry strategies for new regions, ensuring wealth management offerings are tailored to meet specific needs of local and international clients.
• Establish relationships with key stakeholders in targeted regions to ensure smooth market penetration and integration of services.

Client Acquisition & Relationship Management

• Develop strategies to identify high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs) in local and international markets.
• Ensure consistent and proactive follow-up on lead referrals and manage the client onboarding process.
• Build feedback loops with NTB clients, ensuring client satisfaction and retention.

Performance & Reporting

• Monitor performance of lead referral processes, providing regular reports on status of NTB acquisition and collaboration efforts.
• Develop and track key performance indicators (KPIs) to measure success and optimize referral processes.
• Provide management with regular updates on progress of international market expansion and NTB client acquisition efforts.

Collaboration & Lead Generation

• Act as collaboration manager within the local market, establishing strong relationships with key stakeholders across the bank's various departments including Corporate Banking, Business Banking, and Brokerage.
• Develop a robust process for generating wealth NTB leads by facilitating and managing referrals from different internal channels.
• Create streamlined referral processes to ensure smooth and efficient handoffs of wealth NTB leads to the International Wealth Management team.

Training & Knowledge Sharing

• Provide training and support to internal teams on wealth management cross-border strategies and lead referral processes.
• Ensure the team is well-informed about latest international wealth management trends, policies, and regulatory requirements.

Skills & Competencies

• Strong understanding of international wealth management regulations and market dynamics.
• Track record in building and managing relationships across multiple business channels including Corporate Banking, Business Banking, and Brokerage.
• Excellent communication and interpersonal skills with ability to collaborate across teams and geographies.
• Strong analytical skills and ability to develop and implement strategic plans.
• International market knowledge and cultural sensitivity.
• Client acquisition and retention strategies.
• Lead management and process optimization.
• Regulatory knowledge in international wealth management.