وصف الوظيفة
Role Overview
Software Engineer - Level Shoes at Chalhoub Group. The role is based in the Middle East, serving six GCC markets.
Company Overview
Chalhoub Group is a luxury retail group operating for over seven decades across the Middle East with a presence in LATAM. The Group curates a portfolio of over 10 owned brands and distributes over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre. It operates more than 950 stores, online platforms, and mobile apps, and employs over 16,000 professionals across eight countries. The Group is committed to sustainability, is a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and has pledged to reach Net Zero by 2040. The Greenhouse is the Group's innovation hub, incubator, and accelerator for startups and emerging businesses.
Role Purpose
Build and operate Vapor-based microservices that power Level Shoes' iOS, Android and web storefronts across six GCC markets in English and Arabic. Design, build, review and ship backend services with real production ownership, including accountability for behaviour under sale-day load and when integrated systems misbehave.
Key Responsibilities
Service Design and Development
- Design, develop and maintain scalable backend services in Swift using Vapor.
- Own services end to end: design, implementation, code review, deployment and production health.
- Build and maintain the RESTful APIs behind customer-facing commerce flows — accounts and authentication, catalogue, cart, checkout, payments and orders.
Data and Search
- Model data and optimise queries in MongoDB; implement caching and session strategies in Redis.
- Implement and tune Elastic Search-backed search and listing functionality.
- Explore AI-driven capabilities such as vector search for personalisation.
Integration and Resilience
- Design and maintain integrations with third-party systems — commerce platform, order management, search, CMS, and payment/BNPL gateways — including webhook handling and safe degradation when those systems are slow or unavailable.
- Build concurrency-safe, idempotent processing for operations that run across multiple service replicas and must never be applied twice.
Correctness and Localization
- Ensure correctness across multiple stores and languages, where every request is scoped to a market and a locale.
Deployment and Operations
- Ship behaviour changes behind feature flags with staged, measured rollouts.
- Maintain CI/CD pipelines and deployment workflows on Kubernetes.
- Investigate production issues from logs and metrics, and validate fixes with evidence.
Code Review
- Review teammates' changes; all code is reviewed before merge regardless of seniority.
Qualifications & Experience
- 6+ years of professional software development experience, including at least 3 years building production backend services in server-side Swift (Vapor). Client-side Swift alone does not satisfy this requirement — the role requires Swift running on a server, under load, with a database behind it. Prior iOS/macOS or backend experience in other languages is welcome for the remaining years.
- Demonstrable experience with concurrency, race conditions and idempotency in services running as multiple instances — a specific production bug you found, diagnosed and fixed, not theoretical knowledge.
- MongoDB in production, including data modelling, indexing and query performance.
- Redis for caching and session state, including graceful behaviour when it is unavailable.
- ElasticSearch for search and listing.
- Experience integrating payment gateways and third-party APIs, including webhook-driven flows.
- Kubernetes: deploying and operating containerised services, and reading logs and metrics to a defensible conclusion.
- E-commerce, payments or another domain where defects have direct financial consequences.
- Integration experience with Magento or a comparable commerce platform, or with an order management system.
- Multi-tenant or multi-region systems where data isolation is a correctness requirement.
- Localisation beyond string swapping, including right-to-left languages.
Skills & Competencies
- Strong command of Swift concurrency, protocol-oriented design and Codable, including decoding payloads from external systems.
- Strong understanding of RESTful API design, authentication and token lifecycle.
- Git, CI/CD pipelines and automated testing; Swift Package Manager for dependency management.
- Strong grasp of performance, scalability and security best practices.
- AWS or another cloud platform for hosting backend services.
- Logging and monitoring tools such as New Relic, used for investigation rather than dashboards alone.
- Feature-flagging and progressive rollout platforms.
- Jenkins and Gerrit.
- Agile development methodologies.
Additional Information
- Health care provided.
- Child education contribution provided.
- Remote and flexible working policies available.
- Exclusive employee discounts available.
- Learning and development opportunities and exposure to different assignments within the role or through internal mobility.
- Assessments and interviews should be completed independently and without assistance from generative AI tools.
- Chalhoub Group is committed to inclusion and diversity and welcomes all applicants without regard to gender, age, race, religion, national origin or disability status.