Show Technology Technician

Role Overview

Show Technology Technician at Miral Destinations. This role supports the seamless and effective operation of Miral Experiences Leisure Facilities within the Technical Services Show Technology Department.

Role Purpose

Provide comprehensive maintenance of audio, visual, and lighting (AVL) systems for all rides, attractions, and facilities to ensure guest satisfaction, safety, and alignment with Company Core Process. Minimize downtime through preventive and corrective maintenance while maintaining the safety of colleagues and guests.

Key Responsibilities

Daily Operations & Maintenance

• Conduct daily checks, startup, and closing procedures for AVL systems on all rides and attractions.
• Perform preventive and corrective maintenance of AVL systems in accordance with manufacturer's requirements.
• Ensure AVL systems for rides and attractions are prepared well in advance of the park's operational hours.

Safety & Issue Resolution

• Maintain and prioritize the safety of all colleagues and guests by ensuring rides and attractions are safe.
• Promptly respond to and resolve any downtime issues with rides and attractions.
• Report and communicate any issues or concerns affecting the safe operation of AVL systems to Team Leaders.
• Ensure that all corrective maintenance is performed effectively to prevent recurring issues.

Technical & Installation Support

• Comprehend single line diagrams for audio, video, and lighting systems, as well as rack elevation diagrams.
• Take responsibility for testing, labeling, and organizing various types of cables and products before, during, and after installation.
• Assemble racks and install equipment as required.

Documentation & Professional Development

• Complete and submit all preventive maintenance checklists to Team Leaders by the designated deadline.
• Attend briefings, training sessions, and development programs to promote personal growth.
• Familiarize oneself with the functions of products and solutions offered by the Show Technology department.

Qualifications & Experience

• Diploma in Electronics, Electrical, Communications or Computer Engineering.
• Technical education or training in vocational training institute in field of expertise.
• 1 or more years relevant working experience in the maintenance of AVL equipment in a theme park or hospitality environment.
• 1 or more years experience in the installation, troubleshooting and repair of electronic devices and components.

Skills & Competencies

• Clear understanding of both written and spoken English.
• Primary and secondary color identification.
• Good speaking and hearing ability.
• Extensive knowledge in one or more of the following areas: projectors, QSC, Dante, show control systems, show lighting, media servers, and relevant certifications.
• Proficient in understanding IP network systems.
• Ability to comprehend one-line drawings and schematics.
• Physical fitness.
• Ability to lift at least 25 kg.
• Ability to work at height.
• Ability to work in rotation shifts including night shift.