وصف الوظيفة
Role Overview
Services Advisor - Contract Performance Management at Baker Hughes. This role is typically tied to a customer site and serves as the primary interface between the customer and the project team.
Role Purpose
Manage all contract performance related activities, ensuring timely resolution of issues, adherence to service and performance specifications, and effective communication between customers and internal project teams. Administer contracts and proposals, negotiate changes and variations, and drive alignment on financial and technical metrics.
Key Responsibilities
Contract Administration & Performance
- Perform contract administration functions on assigned proposals and contracts with minimal supervision.
- Ensure adherence to contract service, operations, and performance specifications.
- Monitor financial and technical metrics specific to each contract.
- Perform proposal negotiation on assigned proposals and contracts.
Customer Interface & Communication
- Function as the liaison between customer and project team, managing the transfer of information and requests.
- Serve as the primary point of contact for the customer on all contract matters.
- Assure timely resolution of issues and keep the customer advised of project progress.
- Negotiate changes, variations, and solutions to any issues arising.
Stakeholder Management & Leadership
- Present project plans, technical roadmaps, risks, and recommendations to senior business leaders (EB and SEB) within the technical space.
- Present occasionally to senior leaders in partner technical teams.
- Manage complex processes requiring involvement of many stakeholders at both the client and internal sides.
- Provide support to manager and senior contracts personnel on assigned contracts.
Program Management
- Handle complex medium-term project processes.
- Define approaches customized to client needs.
- Demonstrate ability to lead programs and projects.
Qualifications & Experience
- Bachelor's degree from an accredited university or college.
- Minimum of 5 additional years of experience in Contract Performance Management (CPM).
Skills & Competencies
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs and projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
الراتبغير مُفصح عنه من صاحب العمل
آخر موعد—