Service Technician

Role Overview

Service Technician at Ali & Sons Holding LLC. The role involves inspecting, diagnosing, repairing, and maintaining vehicles to ensure efficient and safe operation.

Company Overview

Ali & Sons works with some of the most well-known and prestigious automotive brands in the world. The company is globally recognized for quality, reliability, and sophistication, and serves as the sole distribution agent in the UAE for many of its automotive clients. The organization provides high-tech showrooms, world-leading after-sales support, and comprehensive customer guidance throughout the buying process.

Role Purpose

To inspect, diagnose, repair, and maintain vehicles by identifying mechanical faults, repairing or replacing worn and damaged components, and testing completed work to ensure vehicles perform efficiently and safely.

Key Responsibilities

Mechanical Repair and Replacement

• Repair or replace worn and faulty vehicle components according to job card instructions.
• Remove, dismantle, inspect, and repair mechanical assemblies including engines, transmissions, clutches, gearboxes, differentials, and suspension systems.
• Reassemble, test, clean, and adjust repaired or replaced components and assemblies.
• Reinstall repaired or replaced components into vehicles and ensure proper operation.

Diagnostics and Testing

• Use appropriate diagnostic instruments and tools to verify that repaired or replaced parts are functioning correctly.
• Diagnose, repair, and replace engine management and fuel injection system components.
• Refer to technical manuals and repair instructions when required to ensure accurate and effective repairs.

Braking and Suspension Systems

• Repair, reline, and adjust braking systems to ensure safe and reliable vehicle operation.
• Perform front-end alignment and repair or replace shock absorbers as required.

Vehicle Access and Maintenance

• Raise vehicles using hydraulic jacks or vehicle hoists to access mechanical components located underneath vehicles.
• Identify and repair radiator leaks where applicable.

Workshop Standards and Compliance

• Follow job card instructions and workshop procedures to ensure all assigned repairs are completed accurately.
• Perform vehicle repairs and maintenance in accordance with established quality and safety standards.
• Maintain tools, equipment, and the work area in a clean and organized condition.
• Comply with company health, safety, environmental, and quality procedures.

Coordination and Support

• Coordinate with the Parts Storekeeper and Time Controller to support the smooth execution of workshop activities.
• Perform other duties as assigned by the Foreman, Supervisor, Workshop Manager, or Service Manager.

Qualifications & Experience

• Minimum 3 years of relevant work experience in a similar automotive service technician position.
• Practical experience in vehicle mechanical repairs, component replacement, and troubleshooting.
• Experience working with engines, transmissions, suspension systems, braking systems, and engine management components is preferred.
• Higher Diploma in Mechanics.

Skills & Competencies

Technical Skills

• Knowledge of automotive mechanical systems and repair procedures.
• Ability to dismantle, inspect, repair, and reassemble mechanical components.
• Ability to diagnose and repair engine management and fuel injection systems.
• Knowledge of braking systems, suspension components, and front-end alignment.
• Ability to use automotive hand tools, hydraulic jacks, vehicle hoists, and diagnostic instruments.
• Ability to follow job cards, technical manuals, and workshop instructions.
• Understanding of vehicle repair quality standards and safe workshop practices.

Software and Computer Skills

• Basic ability to understand and follow job card instructions and technical repair information.
• Familiarity with workshop systems and electronic diagnostic equipment is an advantage.

Languages

• Basic English communication skills.