Service Technician

Role Overview

Service Technician at Ali & Sons Holding LLC, a major automotive organization operating MG dealerships and service centres across the UAE.

Company Overview

Ali & Sons Holding LLC operates Inter Emirates Motors, the official MG partner in the UAE since late 2020. The organization runs six showrooms and five service centres across Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain, supported by almost 100 after-sales representatives.

MG is a British motor brand with a heritage dating to the 1920s, now operating globally with a diverse vehicle portfolio.

Role Purpose

To service, maintain, and repair MG vehicles while ensuring high-quality workmanship, vehicle safety, and optimal vehicle performance in accordance with MG manufacturer standards and Ali & Sons procedures.

Key Responsibilities

Service & Maintenance

• Carry out minor periodic service and maintenance in line with MG Guidelines and IEM SOPs.
• Repair or replace worn and faulty components according to job orders.
• Perform Pre-Delivery Inspections (PDI).

Diagnostics & Technical Support

• Use VDS scanning tools to read and clear vehicle faults.
• Assist Repair and Diagnostic Technicians when required.

Documentation & Coordination

• Provide clear and accurate job completion notes, including any safety-related observations.
• Clock in and out of assigned job orders according to company procedures.
• Coordinate with the Workshop Controller regarding vehicle status and with the Parts Advisor to obtain required parts.

Professional Standards & Safety

• Continuously develop technical knowledge through formal training and technical learning.
• Maintain and manage standard technician tools and equipment.
• Follow instructions from supervisors in accordance with company SOPs.
• Maintain a professional appearance and positive attitude at all times.
• Keep the work area clean, organized, and safe.
• Maintain and protect company assets.
• Follow all Health, Safety and QHSE procedures.
• Perform other duties assigned by the supervisor.

Qualifications & Experience

• Minimum 1 year of relevant experience in a similar automotive technician role.
• Experience with vehicle servicing, repairs, PDI, and basic diagnostics is preferred.
• High Diploma in Mechanics or a related technical qualification.
• Brand Advanced Technician Qualification Certification is required.

Skills & Competencies

• Knowledge of routine vehicle servicing and maintenance.
• Ability to repair and replace faulty or worn components.
• Experience with vehicle inspection and PDI procedures.
• Familiarity with automotive diagnostic and scanning tools, particularly VDS.
• Understanding of manufacturer repair procedures and SOPs.
• Ability to identify and report safety-related technical issues.

Additional Information

• Work with a well-established automotive organization in the UAE.
• Gain exposure to MG vehicles and manufacturer-standard service practices.
• Develop technical skills through ongoing training.
• Work alongside experienced automotive professionals.
• Be part of a structured and safety-focused workshop environment.
• Build a long-term career in automotive aftersales.