Service Technician

Role Overview

Service Technician at Lucid Motors. The role is responsible for diagnosing, repairing, and maintaining vehicles according to manufacturer standards and company procedures, supporting workshop operations by delivering high-quality technical service, ensuring customer satisfaction, and maintaining safety and operational excellence within the service center.

Company Overview

Lucid creates exceptional mobility experiences through innovation and proprietary technology. The company designs and builds award-winning vehicles including Lucid Air and Lucid Gravity that combine exceptional range, performance, design, and expansive space. Lucid achieves this through deep vertical integration, with design, engineering, and production happening in-house across global offices and manufacturing facilities.

Role Purpose

The Service Technician performs vehicle diagnostics, repairs, and scheduled maintenance according to OEM standards and workshop procedures while supporting efficient workshop operations and delivering high-quality technical service.

Key Responsibilities

Vehicle Inspection, Diagnostics & Repair

• Perform vehicle inspections, diagnostics, repairs, and scheduled maintenance activities.
• Identify mechanical, electrical, and technical faults using diagnostic equipment and repair manuals.
• Carry out repairs and maintenance according to OEM standards and workshop procedures.
• Support troubleshooting and resolution of complex technical issues with guidance from senior technicians or workshop supervisors.

Quality Assurance & Documentation

• Conduct testing and quality checks to ensure vehicles are operating correctly before delivery.
• Accurately document repair findings, work performed, and parts utilized.

Workshop Operations & Safety

• Ensure timely completion of repair orders while maintaining high-quality workmanship.
• Maintain workshop tools, diagnostic equipment, and work areas in clean and safe condition.
• Follow all safety policies, operational procedures, and environmental regulations.

Collaboration & Continuous Improvement

• Coordinate with Service Advisors and Parts teams to ensure efficient workflow and customer satisfaction.
• Participate in technical training and continuously improve product and technical knowledge.

Qualifications & Experience

• Diploma or technical certification in Automotive Technology or related field.
• Minimum 3 years of experience in automotive service and repair.
• Experience with premium automotive brands or EV vehicles is preferred.
• Valid driving license preferred.

Skills & Competencies

Technical Skills

• Strong knowledge of automotive systems including electrical, mechanical, and diagnostic systems.
• Ability to use diagnostic tools and workshop equipment effectively.
• Understanding of repair manuals, technical documentation, and OEM procedures.
• Knowledge of EV systems and high-voltage safety procedures is an advantage.
• Familiarity with workshop health and safety practices.

Personal Skills

• Attention to detail and quality-focused mindset.
• Strong troubleshooting and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Teamwork and collaboration skills.
• Good communication and organizational skills.
• Basic English communication skills; Arabic is a plus.

Additional Information

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; paid sick leave; and a 401(k) retirement plan. Hourly non-exempt employees accrue up to 120 hours paid time off annually, and salaried exempt employees accrue up to 160 hours paid time off annually. Eligible employees may participate in Lucid's equity program and discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.