Service & Cybersecurity Sales - UAE

Role Overview

Service & Cybersecurity Sales Manager at Hitachi Energy, based in Dubai, United Arab Emirates. Full-time, on-site role focused on driving growth in OT cybersecurity and Grid Automation lifecycle services within the Power & Energy sector.

Role Purpose

Drive revenue growth and market expansion across OT cybersecurity solutions and Grid Automation lifecycle services by developing strategic sales strategies, managing key customer relationships, and delivering integrated systems and services solutions to utilities, energy companies, and industrial energy accounts.

Key Responsibilities

Sales Strategy & Business Growth

• Define and execute a sales strategy for OT cybersecurity solutions and Grid Automation lifecycle services.
• Achieve order intake, revenue, and margin targets across utilities, renewables, and industrial energy accounts.

OT Cybersecurity Solution Selling

• Lead sales of end-to-end OT cybersecurity solutions, including risk and vulnerability assessments, network segmentation and secure architecture, asset visibility and monitoring, and security incident response and managed services.
• Position cybersecurity as part of a defense-in-depth approach across control centers, communication networks, and substations.
• Advise customers on compliance with IEC 62443 and local regulatory frameworks.

Grid Automation Services Sales

• Drive sales of Hitachi Energy Grid Automation Services covering the full lifecycle, including system upgrades, retrofits, extensions, maintenance and spare parts, and asset performance optimization and replacement strategies.
• Promote advanced service programs including Encompass™ service agreements for long-term lifecycle support, Grid Automation Shield for asset visibility and performance insights, and Collaborative Operations Centers for remote monitoring and support.
• Position services that increase asset value, extend lifecycle, and enhance system security and availability.

Customer Engagement & Account Management

• Develop strong relationships with utilities, energy companies, EPCs, asset owners, and grid operators.
• Act as a trusted advisor on digital grid transformation, cyber resilience and regulatory compliance, and asset lifecycle optimization.
• Lead strategic account planning and executive engagement for key customers.

Pipeline Development & Opportunity Management

• Build and manage a robust sales pipeline using CRM tools.
• Drive upselling of cybersecurity into installed Grid Automation base and cross-selling of services alongside new system projects.
• Identify and pursue new market opportunities, leveraging competitive insights.

Commercial Execution

• Prepare and deliver technical and commercial proposals combining systems, software, and services.
• Lead tendering, negotiations, and deal closure.
• Protect margins through value-based selling and solution differentiation.

Collaboration & Governance

• Work closely with Grid Automation Business development management team for Cybersecurity and Advanced Solutions, and local service delivery teams.
• Ensure alignment between sales, engineering, and execution teams for successful delivery.
• Maintain compliance with corporate governance and regulatory standards.

Qualifications & Experience

• Bachelor's degree in Electrical & Automation Engineering, Cybersecurity, or related Engineering field.
• 6–10+ years of experience in sales of Power systems, Grid Automation, OT cybersecurity, or industrial automation.
• Strong knowledge of SCADA, Substation Automation systems, protection relays, RTUs, and communication networks.
• Familiarity with IEC 62443, ISO 27001, and NERC CIP.
• Proven experience in complex solution selling combining systems, services, and software.
• Proven experience in strategic account management in utilities and energy sectors.

Skills & Competencies

• Analytical and problem-solving mindset with the ability to identify and mitigate risks and challenges.
• Proficiency in spoken and written English.

Additional Information

• Job ID: R0125479
• Date Posted: 2026-06-26
• Qualified individuals with a disability may request reasonable accommodation during the job application process by completing a general inquiry form on the Hitachi Energy website and providing contact information and specific details about required accommodation.